Lower Hudson Valley Romantic Vacations

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

Didn’t get refund

The Pierre is historic, located directly East of Central Park, and seemingly maintains a five star rating for precisely those attributes. The attractively priced suites are all interior facing on dimly lit lower floors. Don't expect to be upgraded for sunlight and a view without paying double. Also, room rates with 'breakfast included' have a restaurant credit, not a hotel credit. Ordering from the in-room breakfast menu simply to take advantage of my 'perk' resulted in hundreds of dollars in disputable charges. My membership in Taj's loyalty program resulted in zero benefits, which is a bit surprising as the company only operates two properties in North America.

The hotel was updated and very pleasing to look at inside. We enjoyed our stay.

little far from time square.

little far from time square.

The Pierre is historic, located directly East of Central Park, and seemingly maintains a five star rating for precisely those attributes. The attractively priced suites are all interior facing on dimly lit lower floors. Don't expect to be upgraded for sunlight and a view without paying double. Also, room rates with 'breakfast included' have a restaurant credit, not a hotel credit. Ordering from the in-room breakfast menu simply to take advantage of my 'perk' resulted in hundreds of dollars in disputable charges. My membership in Taj's loyalty program resulted in zero benefits, which is a bit surprising as the company only operates two properties in North America.

We had to move rooms three times. First because the HVAC unit was making so much noise that we couldn't hear ourselves think. Second, we found bugs, yes bugs, in our room. The third move was to a larger suite and we were comfortable until we used the shower. The drains were clogged and had to call service. The worst part of it all was the cleaning lady decided to help herself to all the change I had on the coffee table. Won't go there again.

Liked situation!

The breakfast bar was very clean and the variety of good was great!

little far from time square.

Liked situation!

The Pierre is historic, located directly East of Central Park, and seemingly maintains a five star rating for precisely those attributes. The attractively priced suites are all interior facing on dimly lit lower floors. Don't expect to be upgraded for sunlight and a view without paying double. Also, room rates with 'breakfast included' have a restaurant credit, not a hotel credit. Ordering from the in-room breakfast menu simply to take advantage of my 'perk' resulted in hundreds of dollars in disputable charges. My membership in Taj's loyalty program resulted in zero benefits, which is a bit surprising as the company only operates two properties in North America.

Excelente atención al cliente