New South Wales Romantic Vacations

Great staff and wonderful stay. The only issue was the kettle spurting boiling water when used, but we still felt very welcome and would highly recommend this place.

For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.

We stayed here for one night and would not want to stay for longer due to the noise from surrounding bars/entertainment which went on until 3am. The room was large with a huge en-suite but needs to be renovated due to deteriorating/broken floor tiles. Could not fault the friendly helpful staff.

Clean room and friendly staff.

Beautiful room with an awesome view. High end bathroom with full bath and separate shower. Awesome bed and pillows…so plush. Spacious room on the Executive Floor.

We stayed here for one night and would not want to stay for longer due to the noise from surrounding bars/entertainment which went on until 3am. The room was large with a huge en-suite but needs to be renovated due to deteriorating/broken floor tiles. Could not fault the friendly helpful staff.

For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.

Clean room and friendly staff.

Staff were very pleasant, room was lovely.

We stayed here for one night and would not want to stay for longer due to the noise from surrounding bars/entertainment which went on until 3am. The room was large with a huge en-suite but needs to be renovated due to deteriorating/broken floor tiles. Could not fault the friendly helpful staff.

For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.

Appreciated being checked in on the same floor as the pool. Would ask for that in future

We stayed here for one night and would not want to stay for longer due to the noise from surrounding bars/entertainment which went on until 3am. The room was large with a huge en-suite but needs to be renovated due to deteriorating/broken floor tiles. Could not fault the friendly helpful staff.

Great hotel with large rooms and friendly staff.