West Bergen Pet-friendly Vacations

They make the check in a bit unbearable. While the staff was nice they seem to have to jump through hoops to get rooms assigned because it took us standing there almost 25 min to the keys in our hands. Plus the beds pushed together (two queens) was just so odd!!! We expected the RIU to be similar to other properties and this was a let down.

The entire room and bathroom is small so it's a good option if you don't expect to stay in the hotel for long. The room has dings on the wall and the bathroom shower floor had stains that don't seem to get out. There were some areas that seem like they normally aren't cleaned. The breakfast was good with a decent variety of food. It does get pretty packed. The hotel is about 5 minutes from the subways and close enough to Times Square/ Broadway shows that there are always people walking around late at night. It's a good location if you want to be near Times Square and the surrounding areas and you won't expect to be in the hotel room for long.

It was a bit smaller than expected because so much of the information about the hotel is wrapped up in the resort. However, it is in Manhattan after all and that's kind of how things go there. The staff was welcoming, answered all of our questions and provided us with free water when we arrived too. The rooms are kind of small and the view from our window wasn't spectacular but it was very comfortable and clean. Breakfast was not included in the initial cost for the room, unfortunately, which ran us over $250 a person per night. I do wish the bar stayed open a little later than 11 pm too! It was closed by the time we came back to the hotel for the night. The location of the hotel is pretty nice, time square being roughly 20 minutes walking distance. When compared to other prices around Manhattan it's a decent midway point.

Breakfast 60$ per person its very expensive. U can go anywhere arranged and eat much cheaper. Room quiet not as shown on the picture, walking on carpet and sticking to your foot.

Enjoyed my stay here. Very clean, quiet (for NYC) and spacious. Will definitely stay again. Staff was very helpful and polite.

Doesn't match up with our expectations for a 5 stars hotel

Enjoyed my stay here. Very clean, quiet (for NYC) and spacious. Will definitely stay again. Staff was very helpful and polite.

Super hotel. Love the staff.

This was a perfect stay for our family trip. It offered enough space and privacy from while traveling with teenagers. The location was great. Quick walk to Wall St, Battery Park, and the Brooklyn Bridge. It was close to dining and subway station. The staff was friendly and helpful. I would definitely recommend this property.

Beautiful room with panoramic beach views. Loved the pool deck and easy access to the hotel from the boardwalk. Quiet, peaceful stay. Will definitely return.

I had a great stay at this hotel. The check-in process was smooth, friendly, and fast, making for a welcoming start to my visit. The staff was helpful throughout my stay and always pleasant to interact with. My room was clean, comfortable, and well maintained. The hotel's midtown location was excellent, centrally located and convenient to everything I wanted to see and do. I would definitely stay here again and recommend it to anyone looking for a comfortable, well-located hotel with great service.

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

They make the check in a bit unbearable. While the staff was nice they seem to have to jump through hoops to get rooms assigned because it took us standing there almost 25 min to the keys in our hands. Plus the beds pushed together (two queens) was just so odd!!! We expected the RIU to be similar to other properties and this was a let down.

The ac in my first room malfunctioned. The second room was fine.