Coles Pet-friendly Vacations

I had a medical procedure in the Baltimore area, with a 5 AM call time to arrive at the facility. The staff was wonderful, accommodating my late check-in, and I was able to have a successful procedure that morning.

Be aware that random amounts will be taken from your account that the card you use for incidentals is associated with. I was not informed at any time that this would occur and the amounts taken out, three times, had a major impact on my trip as I had budgeted and did not anticipate I would have all these debits that would mean I could not afford to eat and had to skip a planned excursion. I was told the amounts were usually small but again was NEVER told the debits would occur. I have been trying to resolve this for close to a week now with an email having been sent, two voicemail being left but no one has responded to let me know how this would be resolved. The hotel is in a nice part of town, a quick drive to most “tourist” locations, the room was very nice and spacious, the on site restaurant was nice as well but having money taken from your account that has a significant impact on your trip, that you were not told would occur would be the biggest drawback for this hotel along with being informed as to when you’d have the funds returned which hasn’t occurred as of this writing.

Never received a cookie. Sounds crazy, I know but everyone kept saying try a cookie, but they didn’t have any. Staff was good, but not overly friendly. Rooms were clean, but had an odd smell. The scent in the lobby was fabulous.

Great everything. Staff, location. Need to go back when the pool is open!

The staff was nice, and well located. Good hotel. I would go black happily. Good valué.

Great everything. Staff, location. Need to go back when the pool is open!

Absolutely best birthday so had ever!!! The room was luxurious and fit for a birthday Queen.

The staff were very welcoming and knowledgeable from the moment you enter the door to the friendly chatter at the bar, and the peaceful breakfast at the Greenhouse. The hotel is rich with history and it's designs reflect it so much so you almost feel you were transported to colonial America.

Tough town to drive in. Not the fault of the hotel.

Great everything. Staff, location. Need to go back when the pool is open!

Beautiful boutique hotel at a great location. Thank you.