Broomes Island Mountain Vacations

Great location. Interesting decor.

Staff was amazing, room was nice, area is prime

Manager took the time to help us find a better room when we didn't like the one we booked. Thank you

The beds were comfortable, the room was clean, the elevator system is very efficient, and the location is great. We were able to easily walk to the sites and restaurants. Our room was quite small. The parking garage is less than a block from the hotel, was clean and secure, and the parking rate was discounted because we stayed at the hotel. For the high cost of the stay, breakfast should be included.

Everything about this hotel was great. Rooms were amazing and the restaurant was also amazing.

I'm usually pretty good at picking hotels - this was not one of my better choices. Reserved a room with a balcony, got no balcony. As we arrived at night and were tired after a long flight, we didn't notice til it was too late. Ordered room service, chicken sandwiches, which were inedible - old, tired, stringy chicken, served in the brown bag version of room service, which I despise. The bed was too low and oddly sloppy. Bedside tables too small. A baffling thermostat with tiny, dim and puzzling symbols. In the shower are the usual 3 bottles of shampoo, gel and conditioner - photo uploaded. Many people wear glasses - no one wears them in the shower which makes it impossible to read the tiny, overly busy labels - even before the room is plunged into darkness. (See the following.) But the single most annoying thing was the bathroom light on a motion detector which triggers when you're still ten feet from the bathroom, flooding the bedroom with bright light. Not great at night. Not great if you stay a bit too long in the shower and end up feeling your way around after the switch decides you've seen enough. The location is great, and that's about all that recommends The Morrow.

Staff was amazing, room was nice, area is prime

Manager took the time to help us find a better room when we didn't like the one we booked. Thank you

Great staff and a he beds were very comfortable

Beautiful hotel. They told us all in room supplies were free but there was only a few coffee pods there. Also, there was only 1 washcloth and 1 hand towel. At such a nice hotel I wouldn’t expect them to be chinch about supplies. We were also double charged for parking and they wouldn’t credit us for it without a receipt emailed to them, but we never received a receipt. we showed them the charge on our credit card app, but that wouldn’t suffice. Again, for such a nice hotel you would think they would just credit it.

Friendly, family atmosphere. Everybody was so kind and helpful and all the staff was greeting us as long-time friends from day 1. They were so sincere and engaged in conversations with us and all the other guests. One of the best hotels we stayed in, it is going to be on the top of our list for our next trip to WAS.

Great staff and a he beds were very comfortable

Beautiful hotel. They told us all in room supplies were free but there was only a few coffee pods there. Also, there was only 1 washcloth and 1 hand towel. At such a nice hotel I wouldn’t expect them to be chinch about supplies. We were also double charged for parking and they wouldn’t credit us for it without a receipt emailed to them, but we never received a receipt. we showed them the charge on our credit card app, but that wouldn’t suffice. Again, for such a nice hotel you would think they would just credit it.

I would highly recommend this hotel to anyone. The staff are nice and helpful when we had questions. The staff at Root &Vine when we order pizza's to take back to our room. The sercurity guards in the lobby would always say hi and ask how you are doing. The room was amazing and we enjoyed the view from our room.