Ford Island Luxury Vacations

No pool at hotel charged amenities when there wasn’t any. Will not stay again

We will not be staying here again.

The room was beautiful, we were upgraded to a full ocean view which was stunning. Room was large, clean and well equipped. The staff were kind and very helpful.

房间很干净，一点味道都没有。酒店服务很好，员工很友善，保洁人员经常来问需不需要补充水/毛巾/纸巾。酒店沙滩很漂亮人很少，还有加热泳池。但是海豚吻部都有不同程度的磨损，我对酒店养海豚持保留态度。

5 Star room quality, furnishings and service. Gorgeous room space and view from my private deck. Similarly top marks for building and grounds maintenance. Restaurant and lobby layouts were open and beautiful with water features and views and more. For the most part, staff were gracious and welcoming. Five stars is where the art of perfection should already be perfected. 5 star bartending service and chef’s creations, both of which were stellar. Lewers Lounge was top notch as well. I am not sure I would return, specifically because of the following: Dinner at Orchids; all of the following cheapened my experience there and prompted me to not return during my stay: Server spent time explaining ingredients in my entree, while pointing at them from close proximity, with finger tips 2 inches from my food, and directly over my food. Not comfortable. Asking me how something is, and either not looking at me when I answer or starting to walk away in the middle of my 1-sentence answer. Rude. How is your drink, or how is your meal, etc. same questions over and over from different servers. It is annoying and interruptive to my experience to be asked the same questions repeatedly. Breakfasts at house without a key: Bird invasion… On multiple occasions unattended spoons at the buffet, with birds feasting on the food remnants, then visitors would approach, the birds would scatter, and the visitors would use the same spoons to help themselves from the pots. Really unpleasant to see

We will not be staying here again.

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