North West Division Luxury Vacations

The room size and equipment were great, but it's ridiculous that there isn't a SINGLE hook anywhere to hang your towel, shirt, or pants. I had to pick up cheap suction hooks from Daiso, so I had places to hang items that were frequently used. Sure the wardrobe has a bunch of hangers but you don't want to stuff your used day-pants in there. Makes no sense. The room cleaning only happens on Wednesdays, so you'll also need a hook to hold your garbage in a separate plastic bag. The garbage bin in the room is just too small for a week's worth of trash. Walls are thin, you'll hear your neighbors or room mates talk on their phone, and all the activity in the shared living space - this was esp apparent when my neighbor was cooking, doing laundry, inviting her friends over, etc. The 100 year old, very slow lift is cool the first time... but a real pain in the ass to use. You have to pull open two very heavy metal gates, and pull to close them (and ensure they're very closed) before you can hit the button to go up or down. Usually by midnight the lift will stop working... because the bargoers that use the lift forget to close the gates after they've gone to the top floor. And when new guests come in or out, everyone is very confused who should be helping to open or close the inner/outer gates. It's a nightmare when you're a regular guest and all you want to do is just enter or exit the hotel on the 3rd floor. Often, just waiting for the lift takes forever - if it comes at all.

Thr rooms where very clean and hotel close to mrt

did not eat at the hotel otherwise all good

Great check in and clean room. Basic but it worked out perfectly for a visit. Would definitely ome back in..

Beautiful hotel great service

Amazing staff and such a great location for transport links

Beautiful hotel great service

Awesome place! Yes it’s Pet Friendly though it was not stated clearly in our booking reservation that it’s an extra surcharge well that’s not an issue for us. Hence they need to do better to state it upon confirmation of the booking. Another annoying instance was the facility technician just came an announced and open our room without a gesture of knocking first nor a doorbell, that’s simply common sense. Totally unexpected a simple courtesy should be imposed/instilled by nature, Otherwise everything could have been absolutely perfect and PAWFECT staycation for our little prince except this uncalled for incidents.

Super friendly accommodating staff

did not eat at the hotel otherwise all good

Great check in and clean room. Basic but it worked out perfectly for a visit. Would definitely ome back in..

DIRTY, spider and ants in my room

Unterirdisches Frühstück aber gute Lage, Zimmer sehr klein.

Excellent stay in a Club Marina Bay room - absolutely perfect views of the bay and area. Service in Haus 65 was stand out with a good selection of food and drinks through the day. Would highly recommend breakfast here too