Red Sea Coast Luxury Vacations

The first room we checked into was dirty and we had to change rooms. The second room was ok but we found that the heater didn’t work. We reported it, a maintenance man came up but it was never fixed. The property is nice once you get beyond the gates (that looked like you were entering a war zone). The staff was friendly but our experience was just ok.

The check-in process was really smooth and easy. Mr. Amr and the manager Mr. Mina were able to take our disabilities into account and ensure that our needs were met. The food was excellent all of the servers and the wait staff and the support staff were amazing! Our rooms were tidied and cleaned every single day, and there was never request that we made that they didn’t immediately take care of. They are amazing! My son had a medical emergency on the trip and the hotel staff, including Mr. Ashraf Moh, Mr. Mina and Mr. Amr asked about him every single day. They even called our room to ask us if there was anything we needed for my son to make our stay easier while he was ill. Any request I made pertaining to my son’s illness, they took care of immediately with grace and great respect. This hotel didn’t just make me feel like a guest they made me feel like family! They are super attentive, respectful, and kind! The facilities are absolutely beautiful and well taken care of my kids really enjoyed the pool and the beach so much! The way they treated my family and I has ensured that I will never stay anywhere else when vacationing in Hurghada/ Makadi!

Wonderful vacation, staff are Excellent trained, Amazing location, Specious and clean room , very helpful staff, service was extraordinary, to be repeated in future for sure

The first room we checked into was dirty and we had to change rooms. The second room was ok but we found that the heater didn’t work. We reported it, a maintenance man came up but it was never fixed. The property is nice once you get beyond the gates (that looked like you were entering a war zone). The staff was friendly but our experience was just ok.

The check-in process was really smooth and easy. Mr. Amr and the manager Mr. Mina were able to take our disabilities into account and ensure that our needs were met. The food was excellent all of the servers and the wait staff and the support staff were amazing! Our rooms were tidied and cleaned every single day, and there was never request that we made that they didn’t immediately take care of. They are amazing! My son had a medical emergency on the trip and the hotel staff, including Mr. Ashraf Moh, Mr. Mina and Mr. Amr asked about him every single day. They even called our room to ask us if there was anything we needed for my son to make our stay easier while he was ill. Any request I made pertaining to my son’s illness, they took care of immediately with grace and great respect. This hotel didn’t just make me feel like a guest they made me feel like family! They are super attentive, respectful, and kind! The facilities are absolutely beautiful and well taken care of my kids really enjoyed the pool and the beach so much! The way they treated my family and I has ensured that I will never stay anywhere else when vacationing in Hurghada/ Makadi!