Ushima Luxury Vacations

Average stay. Room smelled like feet. Lift was slow. Had welcome drink on the ground floor was was told it can only be consumed in the lobby. Hotel was quite strict with check-in time. Staff was pleasant to deal with.

Nice ryokan hotel located at the hillside with great view. A simply cosy dinner was served in room and the breakfast buffet was great in main dining area. The condition is run down but most part of the premise is well maintained. Some parts e.g. kids playroom and the indoor onsen are not clean.

When we checked in, I handed the information to the front desk as the reservation was under my name, we were told to wait in the lobby and someone would come to us and explain everything such as where the breakfast and the public bath were located at, one of the male front desk returned the passports to my husband instead of me, and he started explaining everything to my husband only and ignored my daughter and I while we were sitting together, I was confused then I realised that because of we are female so he doesn’t talk to us? This is very rude and disrespectful to me and my daughter especially when the reservation is under my name. Other than that everything was great, the sea views from the room and the in room open air onsen was incredible as well as the public bath, we enjoyed our stay. It would have been perfect if my daughter and I were treated respectfully while checking in.

Resort property is amazing! So clean and spacious. Breath taking views from our room and dining area. The warm pool with the view perfect! Everything you need is on site. So much to do for children.

Staff and facilities were great!!!

Average stay. Room smelled like feet. Lift was slow. Had welcome drink on the ground floor was was told it can only be consumed in the lobby. Hotel was quite strict with check-in time. Staff was pleasant to deal with.

Nice ryokan hotel located at the hillside with great view. A simply cosy dinner was served in room and the breakfast buffet was great in main dining area. The condition is run down but most part of the premise is well maintained. Some parts e.g. kids playroom and the indoor onsen are not clean.

Staff and facilities were great!!!