Mumbai Kid friendly Vacations

I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered. Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.

Breakfast had a good variety.Better quality croissants & pastry items would have been nice.Toasting machine wasn't toasting the bread well.

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Very supportive and hospitable, views from window very nice and very organised room.

Great hotel and staff were brilliant. They really went the extra mile!

Staff is friendly. Checking in time is longer than it should be. Airport shuttle is available for a fee. Great food. Rooftop restaurant is great.

Breakfast had a good variety.Better quality croissants & pastry items would have been nice.Toasting machine wasn't toasting the bread well.

Rooms were spotless with amazing breakfast and dinner menu's. Staff are very friendly and helpful. Novatel has great views of Juhu beach and we found an amazing person called Raju( +91 91729 05057) who showed us around Mumbai and Film city. Highly recommend both Novatel and Raju.