North London Honeymoon Vacations

Clean room, good amenities, nice to have the “free” goodies in the room. Staff very courteous and helpful. Made us coffee during check in process.

Everything was perfect. Spa, breakfast, staff, attention to detail. Made my wife’s birthday extra special - can’t thank them enough

Beautiful room Courteous staff

Pros: - Location to train station. - Amenities close by (grocery, drugstore, food) - Many of staff were overall friendly. - Hotel smelled nice. Cons: - Room noise was beyond - Room was located outside of the elevator and housekeeping closet and facing the street (with poorly insulated windows) - Room size is deceiving. Classic room is okay for one person but would be very cramped with two people. - Housekeeping not very aware. Beds weren’t changed during a long stay (7 days). Room flooring didn’t seem to be well-vacuumed. - Confronted at check out (in front of other staff) to leave a 5% tip for all staff. I was not expecting that and felt so very uncomfortable. - Restaurant staff were not very attentive. Had to ask where drinks were. Had to ask to order. Had to ask for bill. Food was okay, but had to be eaten immediately because it got hard.

Spacious, clean, fantastic staff that went above and beyond. Breakfast was incredible... bed was faboulously comfortable. Could not have asked for more!

Clean room, good amenities, nice to have the “free” goodies in the room. Staff very courteous and helpful. Made us coffee during check in process.

Everything was perfect. Spa, breakfast, staff, attention to detail. Made my wife’s birthday extra special - can’t thank them enough

Beautiful room Courteous staff

Fine for the price I paid - nicer than a comparable premier inn etc but miles from the service I would expect from a 4 star hotel. Toiletries in bathroom completely empty and not refilled despite asking on numerous occasions. “Please make up my room” sign ignored multiple nights in a row. Room walked into by housekeeping staff without a knock on door first. Location great - convenient for travelling pretty much anywhere in London and Westfield a 5 minute walk away. Room nice enough, although strong damp smell in the bathroom (thankfully only when the door was opened) and due to the design of the hotel very limited daylight through window. Would stay again but only if as heavily discounted as it was this time

Clean room, good amenities, nice to have the “free” goodies in the room. Staff very courteous and helpful. Made us coffee during check in process.

Staff were nice, kids received a teddy on arrival which they loved, location is good and breakfast buffet was good. The external grounds of the hotel are also picturesque but inside the actual hotel room it felt dated and didn’t reflect the value we paid for the room. We also didn’t realise until the reception told us that kids under 16 are not allowed to use the hotel pool which was a bit upsetting to the kids.

Great location for a few days stay. Perfect distance to catch the Elizabeth line to go to Heathrow. Gail’s is right next door too.

Everything was perfect. Spa, breakfast, staff, attention to detail. Made my wife’s birthday extra special - can’t thank them enough

Beautiful room Courteous staff