Panduwasnuwara Golf Vacations

Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again.

The staff in the dinning are more focused to the foreigners than local, we pay the same rate as them and have the less respect we get, that's not what we expect. We had to talk to the staff at the

The older building has slight smell of damp. The new building is fresh and clean.

We’ve been to so many Rius This is the cleanest one I see beautiful garden very friendly staff great location but entertainment is very poor.

Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again.

The older building has slight smell of damp. The new building is fresh and clean.

We’ve been to so many Rius This is the cleanest one I see beautiful garden very friendly staff great location but entertainment is very poor.

The hotel is good, it’s let down by reception staff who either struggle to understand or just don’t want to help guests. I had one bad experience trying to get a room key replaced. And heard other guests had multiple problems.

Beautiful property on the outskirts of Negombo in a very peaceful calm location. Perfect for resting after a long flight of from some quiet away from the hustle and bustle of the beach properties. There are only 5 rooms. We had room 2 which is a beautiful heritage room in the original house. Breakfast is delicious. Lovely varied menu. Dinner is also good but note that the prices here are in USD and pricier than in town. Few things I didn’t like so much 1. There is no driver or tuk tuks nearby so we had to reply on the unreliable uber app to get into town. It’s about 20 mins and between 600-1000 in a tuk tuk. 2. The water in the bathroom is scalding hot. I burned myself a little the first night so it would be good if the hotel could add a warning sign somewhere. 3. There are no suggested tours or guides from the property. It would be good if the hotel could perhaps have a few suggestions on hand to avoid trawling through Expedia, get your guide etc. other than this I think our stay was pretty perfect.

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.

The people were all very friendly and the room was good and quite clean. The kitchen on the 1st floor, however, was pretty gross and could use with some attention. Nice that they have parking, although it is quite limited. There’s a couple of working lifts and a nice view from the 7th floor. Very close to Pettah Market and only about a 20 minute walk to the Dutch hospital.