Jerada Golf Vacations

We stayed one night as the hotel was close to the airport. Our experience was quite disappointing. On arrival (note that the location is beside an empty lot full of garbage) there is no signage for guest parking or direction of reception so an off putting start. We had "superior" room but the room is quite worn and the bathroom had a loose toilet that was leaking and the shower had no hot water. The pool area and bar were nice but the restaurant lacked any atmosphere. Food however was good and the staff were very friendly which was the only positive from our experience.

The room was cleam. The staff was courteous for the most part but they seemed reserve preferential treatment for certain groups of people. I did not feel I was treated as equally as other guests. I felt I had to make certain requests and sometimes several times to get services that I observed others gettingg without making requests. The staff needs additonal training on bias and unintended prejudice (assuming it was unintended)

The room was cleam. The staff was courteous for the most part but they seemed reserve preferential treatment for certain groups of people. I did not feel I was treated as equally as other guests. I felt I had to make certain requests and sometimes several times to get services that I observed others gettingg without making requests. The staff needs additonal training on bias and unintended prejudice (assuming it was unintended)

We stayed one night as the hotel was close to the airport. Our experience was quite disappointing. On arrival (note that the location is beside an empty lot full of garbage) there is no signage for guest parking or direction of reception so an off putting start. We had "superior" room but the room is quite worn and the bathroom had a loose toilet that was leaking and the shower had no hot water. The pool area and bar were nice but the restaurant lacked any atmosphere. Food however was good and the staff were very friendly which was the only positive from our experience.