Norwalk Islands Cheap Vacations

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

It was a bit smaller than expected because so much of the information about the hotel is wrapped up in the resort. However, it is in Manhattan after all and that's kind of how things go there. The staff was welcoming, answered all of our questions and provided us with free water when we arrived too. The rooms are kind of small and the view from our window wasn't spectacular but it was very comfortable and clean. Breakfast was not included in the initial cost for the room, unfortunately, which ran us over $250 a person per night. I do wish the bar stayed open a little later than 11 pm too! It was closed by the time we came back to the hotel for the night. The location of the hotel is pretty nice, time square being roughly 20 minutes walking distance. When compared to other prices around Manhattan it's a decent midway point.

This new hotel has a really cool vibe, with unique artifacts in the lobby, and comfortable couches near the bar.

Breakfast 60$ per person its very expensive. U can go anywhere arranged and eat much cheaper. Room quiet not as shown on the picture, walking on carpet and sticking to your foot.

5 star perfect place

Enjoyed my stay here. Very clean, quiet (for NYC) and spacious. Will definitely stay again. Staff was very helpful and polite.

5 star perfect place

good overall. but no laundry.

Our room was not ready until 3:15pm, 15 minutes past the contractual check-in time. We had arrived at 9am and requested for to check in early if possible because of evening commitments. I understand it's a busy hotel, but to not be allowed to check in until 15 minutes after the guaranteed time is pathetic. I called at 12pm and they said the room would be ready soon. It was not. No apologies were given. Our AC vent was also clicking on/off all night making it difficult to sleep. The walls are paper thin and you can hear everything right outside your room. This hotel markets itself up to appear luxurious in the lobby and outside, but once you're in your room it is miserable. $6 for a drip coffee in the morning. Avoid at all costs. You are better off anywhere else.

Very kind and helpful staff. Hotel is accessible to many different areas for easy transportation.

Staff was great but that’s about it. Rooms and bathrooms are extremely small. You can hear everything from the hallways

Great location and staff!

Great breakfast. Rooms lack amenities... Nothing special about the rooms. No toiletries.. refridgerator not balanced and rocked while trying to use the coffee maker. Staff were friendly. Rooms were clean.