West India Cheap Vacations

I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered. Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.

Amazing and helpful staff. Great breakfast buffet. Overall superb service. Convenient location near airport and vile parle market for shopping. Would recommend highly.

Great hotel and staff were brilliant. They really went the extra mile!

That staff was very helpful and the breakfast was fantastic. The room was always cleaned up nicely while we were away.

I would say 4.5. Great Staff, Restaurants, Lobby, Location and Shops. Rooms and fixtures need a refresh. Overall experience was great.

Amazing and helpful staff. Great breakfast buffet. Overall superb service. Convenient location near airport and vile parle market for shopping. Would recommend highly.

That staff was very helpful and the breakfast was fantastic. The room was always cleaned up nicely while we were away.

I would say 4.5. Great Staff, Restaurants, Lobby, Location and Shops. Rooms and fixtures need a refresh. Overall experience was great.

Outstanding staff and great location. Food was amazing !

Great property, courteous staff and awesome view