East Coast Cheap Vacations

The resort was about what you would expect given the lower cost compared to many other resorts. The entire place is outdated and many of the photos come from the Adults Only (slightly updated) property. The rooms need a refresh. I am sure Hyatt has plans to accomplish this with their recent heavy investment in Bahia. Our A/C barely worked. We had to sleep with the windows open every night so that we would not over heat. Food was very alright. I’ve been to several resorts with significantly better food. Never got sick which is actually an accomplishment for many resorts tbh, but nothing was outstanding. The beach was pretty nice but the water does have jelly fish. We walked further along the beach, away from the resort, and saw dozens that had washed ashore, although the resort does do their best to limit this in their section. The pool is pretty solid, but it can be quite loud for periods of the day, with music blasting. The service overall was pretty solid at the restaurants, buffets, drink bars, service desk, maids, etc. However, I will definitely be spending more money next trip to go somewhere a bit more luxurious and modern.

We were upgraded to premium and was a great experience, the buffet in the adult section was great and the pools , spa et great Beach is beautiful Plenty of water sports, we did the scuba with the dolphins which was great. Would come again!

All the staff was truly excellent. Ygnacia, he kept my room clean.My bed made at all times. She was such a delight to see every morning with her smile. And her friendly demeanor. Jose, from the sports bar made excellent drink. And also was very friendly. David and Sonia from the buffet restaurant have excellent customer service skills. Some of my concerns were the prices.And the gift shop, and in the coffee shop. I wanted to buy an after sun lotion that in the gift shop was $35. The same lotion I purchased on Amazon was $12. A souvenir mug I wanted to purchase from your gift shop was $40. Starbucks does not even sell their mugs for $40.

Facility needs better maintenance, rooms were ok clean, could be better. Staff should be better trained to act professionally and friendly towards guests. There was a lot of bantering going on among restaurant staff while you are waiting your order to be delivered.

The staff was rather rude!! They could use more help with waitstaff on the beach!!

The place was amazing

Facility needs better maintenance, rooms were ok clean, could be better. Staff should be better trained to act professionally and friendly towards guests. There was a lot of bantering going on among restaurant staff while you are waiting your order to be delivered.

Clean room - amenities

Loved every minute of it...there was some issues like Towels run out fast Beach chairs not always available Food was below average But Everything else was enjoyable Love the hotel and the staff

Clean room - amenities

The place was amazing

All the staff was truly excellent. Ygnacia, he kept my room clean.My bed made at all times. She was such a delight to see every morning with her smile. And her friendly demeanor. Jose, from the sports bar made excellent drink. And also was very friendly. David and Sonia from the buffet restaurant have excellent customer service skills. Some of my concerns were the prices.And the gift shop, and in the coffee shop. I wanted to buy an after sun lotion that in the gift shop was $35. The same lotion I purchased on Amazon was $12. A souvenir mug I wanted to purchase from your gift shop was $40. Starbucks does not even sell their mugs for $40.

Clean room - amenities

We were upgraded to premium and was a great experience, the buffet in the adult section was great and the pools , spa et great Beach is beautiful Plenty of water sports, we did the scuba with the dolphins which was great. Would come again!