Yeouido All inclusive Vacations

Customer is not nice. Room is so dirty & small

The hotel feels clean and cozy

I was very happy to see that I could check in several hours earlier when I arrived. Was also given an hour later check out. Chose this hotel as it is near the airport did not expect all the wonderful restaurants, amenities of hotel and seaside restaurants. The room opened very nicely for a view of the ocean. When I arrive, the room was quite warm and I was told there’s no air conditioning at this time of the season to open my window and let the wind come in. it’s certainly helped. Night for sleeping with window open was very comfortable. I recommend this hotel for anyone wanting a beach experience in 20 minute ride to the terminal two airport. Receptionist was very kind accommodating spoke English very well.

everything was excellent

Clean , quite . Location is not good

Fairmont never disappoints!

Not a 5 star hotel. Maybe 3.5 to 4.0 average score for service. The Good; Facility and cleanliness: 40 to 4.5. Doormen: 5.0 for taking care of baggage and incoming and outgoing guests to ensure they are catching their taxis or leaving their taxis. Restaurants: 4.5 to 5.0 excellent service and food options The Not So Good: Very basic issues with The Ambassador Hotel Pullman in Seoul: 1) No receipt available of hotel stay. Very basic data such as a daily room rate receipt not available upon check out. In other words, you have zero idea what you paid in Korean Won (KRW) vs your local currency (I.e., USD, EUR or GBP). This is a very simple ask yet the front desk assistant manager Jacob Ham sincerely could not disclose the simple room rates for my total stay and provide a KRW receipt due to it being against Pullman Ambassador Hotel Policy. I think that policy puts the hotel front desk at risk of being at many levels. Financial reporting is a critical part of the hotel stay. Yet the front desk staff have zero power to provide a basic receipt is not a 5-Star hotel practice. 2) Room Service: Rated 2-3 stars. The Room service Team on 3 occasions look terribly unprofessional and unhappy with their jobs when they slam the door when exiting the room after dropping off deliveries. They look they are mopping around and miserable from either poor management, poor training or understaffing. I cannot figure out why they look and behaved as they dislike their jobs.

Absolutely recommended in spite of its simplicity. By that I meant essential breakfast choices and small but functional rooms.

Customer is not nice. Room is so dirty & small

Absolutely amazing price for value or cost. Excellent breakfast and dinners. Tasty, healthy and variety.

The staff were all very friendly, kind, and helpful throughout my stay. The hotel itself is relatively old, especially the plumbing. My room was small, but it was a comfortable size for one person. I really appreciated having both a washer & dryer in the room, which made doing laundry convenient. The hotel also has a dedicated laundry floor if needed. There is a gym with a good selection of equipment and a decent amount of space. However, when I visited in June 2026, the A/C wasn't working, so it became quite hot inside. They had a door propped open to improve airflow, but it was still warm. One thing to note is that my hotel bathroom has a notice asking guests not to flush toilet paper, sanitary products, or any foreign objects because the older plumbing can clog easily. If you're from a Western country, disposing of used toilet paper in the provided trash bin instead of flushing it may feel unusual or unsanitary. The bathroom trash can is pretty small, so I had daily housekeeping to empty it, which helped. The bidet in my bathroom wasn't working, and neither was the electrical outlet in the bathroom. Overall, I think the hotel offers reasonable value for the price. However, there are several nearby hotels that cost only slightly more and may provide larger rooms, newer facilities, and plumbing that allows toilet paper which may be preferable if that's what you're accustomed to.

Very accessible area for food, shopping and transportation. Staff is friendly and very helpful.