Catalina Island All inclusive Vacations

We had doctor appointments early at UCLA and decided to spend the night at W. The folks were very nice and helpful. The hotel is a bit tired. We had a room that was updated to a junior suite. The snacks and wet bar was good. The bathroom products can not be better. Davines from Italy. The bed was comfy too. The real problem is the air quality... The HVAC system is very tired. There are two zones. I used clorex wipes to clean the intake and outtake vents. I had to use several sheets. And they still need a lot of work. The windows have wooden shutters. They are very dusty too... Overall the W worked out for our trip. But I'm not sure we can stay there. With my wife's asthma and my allergies was quite a challenge... This was hard to write because the staff was so nice🙏🙏🙏 All the best Burton

The staff were very nice and welcoming. The check in process was very simple and easy.

Great hotel and valet service was great

The rooms are small and, despite a recent renovation, already tattered around the edges. Some design elements were odd choices such as putting a coffee maker on a shelf that doesn't have outlets, requiring guests to move it to the floor or a side table to plug it in. There were some delay with room service and the cleaning staff like to chat loudly in the hallways beginning at 8am. Despite all this, it was a tolerable stay and management did their best to accommodate these issues. Not sure though if I would stay again. The pictures definitely paint a rosier picture than reality.

Excellent location, beautiful hotel and great customer service.

Excellent location, beautiful hotel and great customer service.

spectacular, clean phenomenal views, good service.

Great hotel and valet service was great

The staff were very nice and welcoming. The check in process was very simple and easy.

Excellent location, beautiful hotel and great customer service.

Amazing rooms. Seamless check in

Clean quiet room, easy check in, pleasant stay

The staff were very nice and welcoming. The check in process was very simple and easy.

very nice rooms!! was quite aswell