Crossville - Harriman All inclusive Vacations

Overall, the hotel was very nice. Our room was spacious and very clean. The air conditioning was not working properly in the room which led to a tumultuous night’s sleep. The elevators and hallways needed vacuuming, even early in the morning, but the room was great and that’s what really matters most. Ed, at the front desk, was absolutely the best part of our stay. He greeted us promptly, offered prosecco and was very thorough with his introduction of the hotel. Later that evening after returning from an event, Ed greeted us by name, offered us water and asked if we needed anything else. We were extremely impressed and were beyond impressed with his professionalism and courtesy. It’s a rarity these days!

We loved the UTK memorabilia all throughout the lobby and rooms. Breakfast of eggs, yogurt, bacon, coffee and tea was yummy and convenient.