South Central Nevada All inclusive Vacations

All of it …outstanding!

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

it was random how some things were so great and other things were not. the room was large and the bathroom was excellent. furniture and decor were weirdly placed. housekeeping was also great. the $30 breakfast was interesting. what was the resort fee for? casino was good. the drinks were ok. elevators were consistently dirty. the casino floor had strange perfume scent. far from most things.

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

The 2 bedroom loft was ridiculously huge. The service was impeccable. On arrival we had 4 different people assisting us with check in… driver, bellhop, concierge, butler. They do a great job of making you feel like royalty. VIP lounge, separate entrance to avoid the crowds. The loft itself was beautiful, although could use a bit of an update with an upgrade to a smart system to control light/tv/music. We had some difficulties figuring this out. We were told a renovation is in the works. Of course that will likely mean increased rates. This is a perfect place for families, or couples. Would highly recommend staying here.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

The room was comfortable. The housekeeping was impeccable. My only complaint would be the $25 a day microwave rental.

Nicely renovated room

Upgraded to suite which was spacious, beautiful with a great view! A little odd that you now have to call housekeeping for any kitchen dishes, cups, silverware, glassses, etc. We had issues with having hot water- had to turn on the bathtub hot water to keep the shower hot water flowing..

All of it …outstanding!

Not bad for that price

The quality of the Palazzo. Access to places we wanted to go.