Northwest Side All inclusive Vacations

Room smelled like food but overall very clean, very great service and staff both night and morning shift.

Great hotel, plus excellent service me and my wife like it we definitely coming back thanks

Completely loved our stay. Probably the best hotel in all Chicago. Amenities are great and the staff are even better.

The room was so beautiful and spotless. We got housekeeping the whole stay. The staffs were so great and kind to us. Will definitely stay in another Viceroy.

The property was great, the room was awesome! The "Stay One Chicago" is really just a name on paper, and maybe one employee who is physically at the property. I am pretty sure that he wasn't even directly employed by the "hotel". So in a nutshell, the organization has not worked out any kind of structure for checking in other than the guy that told us to download the Door, OR the Latch app. He said that the app is very difficult to get logged into. Long story made short, we wasted the 1st 2 hours in the hotel trying to get the app (both my wife and I). The app never worked, and we finally got physical key cards from the guy working for the building. There was one small piece of paper with scan codes for restaurants, but zero property maps, rules, room cleaning, and nothing explaining how to get to, or use any of the amenities. It was the worst 1st 3 hours of a vacation that we have experienced. I still gave it a 4-star because the local people were so nice and helpful, even though helping us wasn't part of their job. The valet guys were the best, super nice, and helpful.

Great hotel, plus excellent service me and my wife like it we definitely coming back thanks

Completely loved our stay. Probably the best hotel in all Chicago. Amenities are great and the staff are even better.

The room was comfortable and beautiful design. Comfortable bed and bedding. Large desk. Good walkable location. But we could hear sirens at night

Nice room. Decent buffet

First off I want to give a special shout out to Eric! He assisted us so well in every way possible. I also didn’t expect it to be such a nice condo complex but I was so impressed by the rooms, amenities and the workers. Will definitely be coming back very soon!

Updated, modern clean hotel that smelled good! Great service!