Andes All inclusive Vacations

We had an incredible stay.. special shout out to Chris, who met us when we arrived, help us unload our luggage…showed us to our room and gave us plenty of great recommendations in the area….was warm friendly and such a pleasure to be around….he made sure we had whatever we needed. Kyle behind the front desk was warm and friendly and always helpful.. breakfast was delicious and our waiter.. ( who was born and raised in the Bronx) was attentive and friendly… we will definitely be returning!!!

Great getaway

Perfect

Getting the shuttle from the airport was a mess. I would not stay here again. With the amount I spent on taxis after the hotel bungled my shuttle pick up, I would’ve saved money by shelling out for the Airport Hilton. The shuttle does not have the hotel’s name on it, so I had to ask every single driver who passed by if they were there for Rome Airport Hotel Fiumicino. Waited from 12 PM onwards for a 1 PM shuttle (their first one of the day). No luck. The front desk’s advice was to continue waiting until the next (2 PM) shuttle came. Taxis for such a short trip were all €30 plus. Uber was closer to €100. The Hotel contracts out for shuttle service and has no real time information about where the shuttle is. Also cannot communicate to the shuttle that there are a certain number of pick ups waiting or the names of the people they need to wait for. A really chaotic arrival. The room is fine for a very short overnight. If you plan to go into Rome at all, do not stay here!! You’d need to walk, take a bus back to the airport, and finally take a regional train into Rome. There was hair in the bidet when I arrived. The shuttle back to the airport left five minutes late.

The hotel was very clean and well taken care of. The staff was very friendly and helpful. The room was very comfortable and well appointed. The breakfast was pretty good.

This was all a nice and professional magedbplaced. There wer no issues All did go well and very clean or was

Excellent central location right by Times Square however it wasn’t noisy at night (we were on 31st floor). Lovely hotel, very clean and staff were all very friendly. Loved the cafe bar, food and drinks all very good. Only thing that would have made it even better is the facilities in the room. For a 5 star I would have expected better tea and coffee making facilities as the machine provided wasn’t great and only coffee was provided no tea