Municipality of Kollumerland en Nieuwkruisland All inclusive Vacations

Great friendly staff

Room was clean but the view from the window was not inviting. Staff very effective in service. Breakfast was delicious and food in the bar was good.

Amsterdam was amazing—the city is beautiful, and the hotel is in a great central location. We stayed in the Collector Suite, which was stunning and very comfortable. The only disappointment we had was with the concierge, who wasn’t able to arrange a private vehicle on short notice; we were told they require at least six hours’ notice. We also felt that no one really took the time to explain the hotel’s amenities, so we had to figure things out ourselves. The property layout can be a bit confusing, and finding your way to and from the lobby takes some getting used to. Overall, the stay was pleasant, but the staff could be a bit more proactive and helpful to make guests feel more supported.

Staff was amazing, only one (minor) complaint. The lighting in the room as well as the elevator was very dark. I needed to use my iPhone flashlight :-)

Clean room & very helpful staff

Staff were all very friendly and helpful

Room was clean but the view from the window was not inviting. Staff very effective in service. Breakfast was delicious and food in the bar was good.

Amsterdam was amazing—the city is beautiful, and the hotel is in a great central location. We stayed in the Collector Suite, which was stunning and very comfortable. The only disappointment we had was with the concierge, who wasn’t able to arrange a private vehicle on short notice; we were told they require at least six hours’ notice. We also felt that no one really took the time to explain the hotel’s amenities, so we had to figure things out ourselves. The property layout can be a bit confusing, and finding your way to and from the lobby takes some getting used to. Overall, the stay was pleasant, but the staff could be a bit more proactive and helpful to make guests feel more supported.

Clean room & very helpful staff

Great friendly staff

The staff were always extremely helpful and friendly.

Clean room & very helpful staff

Staff was amazing, only one (minor) complaint. The lighting in the room as well as the elevator was very dark. I needed to use my iPhone flashlight :-)

The staff was accommodating, friendly and always available. The hotel location is very convenient, within 5 minutes of numerous restaurants, pubs and the red light district for entertainment. The rooms were clean and safe. Excellent experience!