Sugarloaf Key All inclusive Vacations

Love the vibe!Our recent stay at this hotel was wonderful! From the time we arrived at the hotel, we were greeted with the most warm and helpful staff! The front desk personnel Wardell was very accommodating and welcoming! We arrived very early from the airport and asked him if we could leave our bags until the check in time, and he was very kind enough to check if any room was available to accommodate us! He let us check in earlier than expected and we were able to rest and relax in our room before we enjoyed a delicious lunch in the hotel restaurant! The free drinks in the afternoon was wonderful and the drinks were large enough with the right buzz! We mostly ate at their restaurant and enjoyed their fresh seafood! Loved their calamari ( to die for) and their fresh fish! The free towels and chairs were nice to have as an inclusive with the room plus the free plated breakfast were big servings and cooked fresh every time you order! We have tried big resorts and hotels in Miami Beach every year but I must say, we will have to change our pattern and return to this hotel every year now! And I must mention their music! If you are are a Gen X traveler, you will love their mix! I’d give this hotel a 9/10!

Very good free breakfast , room was ready before the check in time

Wonderful hotel with great facilities. Nice pools, bars and restaurants. We had an excellent and comfortable apartment with a full kitchen, washing machine and tumble dryer. We had a breakfast buffet only on the first morning and it was wonderful, one of the best I ever had. But then someone decided to cancel the buffet and for the rest of our stay gave us ala carte breakfast but with a limited amount to spend. We could get only one meal and a dessert for that amount and had to wait much longer. That was a terrible decision by the management. Another downside is taking a deposit. I gave my credit card, why do they insist on charging a deposit? We had to wait for more than one month to get our money back. Don't understand that hotel policy. So if I summarise, it's a wonderful hotel in an excellent location and with great staff but with some bad rules and decisions by the management.

I had a great stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help. The location was convenient and made it easy to get around. Breakfast had a good variety and everything was fresh. Overall, the hotel was quiet,and relaxing. I would definitely stay here again.

Very good free breakfast , room was ready before the check in time