Isla San Jorge Adventure Vacations

Fireplace was lit and what I mean is “ it was awesome”

Our suite was beautiful with an absolutely breathtaking view. Everyone on staff from reception to the doorman were so helpful and kind. They go out of their way to make sure you have a wonderful stay. We went on the hotel historical tour and it was so interesting. I highly recommend it.

Nice clean room, friendly staff.

The staff was very nice, the hotel was beautiful, the only thing is the kitchen was very tiny and the fridge did not work good at all. Also the tv in the rooms are so outdated, you can't even watch Netflix, the best thing about the room was the bathroom and how big it was. I would not stay there again because you want to relax in bed and watch tv you cant because the tv and the channels on it are terrible

Nice hotel with very good location

Spa experience was amazing!

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

The staff were very nice and welcoming. The check in process was very simple and easy.

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

The staff was very nice, the hotel was beautiful, the only thing is the kitchen was very tiny and the fridge did not work good at all. Also the tv in the rooms are so outdated, you can't even watch Netflix, the best thing about the room was the bathroom and how big it was. I would not stay there again because you want to relax in bed and watch tv you cant because the tv and the channels on it are terrible

very nice rooms!! was quite aswell

The staff were very nice and welcoming. The check in process was very simple and easy.