New England Adventure Vacations

The staff were friendly, but there were a number of issues with the room - one being that the aircon/heating didn’t really work. I booked a corner room with two views and it apparently is a common problem. Eventually we were given a heater. The hotel is really well placed for Central Park (5 min walk) and Time square 10/15 min walk. It’s near several underground stations. The customer facing staff were lovely and helpful - rooms could do with a bit updating but we were very comfortable (ask for a kettle and you’ll get one)

Everything was great, however the pool itself was not heated, it was cold and no one really stayed in it for that reason. Thankfully there was a hot tub.

Great location in the middle of Times square clean property, a little bright and noisey as a result.

Great location, Great room, Great restaurant and bar area!! Oh and great price!! :)

the front desk was very rude

the front desk was very rude

Everything was great, however the pool itself was not heated, it was cold and no one really stayed in it for that reason. Thankfully there was a hot tub.

I enjoyed staying at Newbury Boston for the second time. I happened to tell Kai at check-in that it happened to be my birthday week and surprisingly there was a gorgeous petite cake in our room! Overall, the staff was very friendly and extremely professional. The gym was complete and very clean. We also had breakfast in our room birthday morning and it was delish!

I can’t recommend this hotel enough! Great location, courteous/helpful staff. Everything in the hotel was clean and in great condition. The breakfast was excellent too! We will definitely be returning.

Exceptional service from the entire staff. 5 stars for their hospitality and communication skills.

the front desk was very rude

Great location. Staff was very helpful. Wi-fi worked fine. Noise in the hallways all night of listening to others opening and shutting their doors was the only downfall. Definitely need white noise all night to help block the doors and people talking in the halls. Overall a lovely place to stay

Great location in the middle of Times square clean property, a little bright and noisey as a result.

I can’t recommend this hotel enough! Great location, courteous/helpful staff. Everything in the hotel was clean and in great condition. The breakfast was excellent too! We will definitely be returning.