Greater Antilles Adventure Vacations

The hotel was extremely outdated especially the room . Chipped paint all around and the cleaning staff weren’t cleaning the rooms properly. We found glass under our beds after night three which means the room was never cleaned properly. Definitely a 2 star hotel . Staff were friendly.

The hotel was beautiful and the staff helpful and friendly. But DO NOT book a room on the 12th floor. There is a generator above the rooms on the roof, that when it kicks on, will keep you awake ALL night even if you sleep with earplugs. On top of that, the staff was outside in the halls early talking loud and making noise after we already did not sleeping much during the night. They should wait until guests check out to be that loud.

Outstanding experience from start to finish.

The staff was nice however the amenities were under construction. The construction noise at 6:30 am is not how I want to relax. It was extremely noisy and it was hard to sleep in or watch tv during that time. You can hear the noise from the bathroom. The casino was closed. The adult pool was closed as well. I wish they would reimburse me for the days I spent here or give me a voucher to return after construction so I can actually relax!

Too many fees and I hated the wristband instead of a key card..

The hotel was beautiful and the staff helpful and friendly. But DO NOT book a room on the 12th floor. There is a generator above the rooms on the roof, that when it kicks on, will keep you awake ALL night even if you sleep with earplugs. On top of that, the staff was outside in the halls early talking loud and making noise after we already did not sleeping much during the night. They should wait until guests check out to be that loud.

The staff was nice however the amenities were under construction. The construction noise at 6:30 am is not how I want to relax. It was extremely noisy and it was hard to sleep in or watch tv during that time. You can hear the noise from the bathroom. The casino was closed. The adult pool was closed as well. I wish they would reimburse me for the days I spent here or give me a voucher to return after construction so I can actually relax!

The hotel was extremely outdated especially the room . Chipped paint all around and the cleaning staff weren’t cleaning the rooms properly. We found glass under our beds after night three which means the room was never cleaned properly. Definitely a 2 star hotel . Staff were friendly.

The hotel was beautiful and the staff helpful and friendly. But DO NOT book a room on the 12th floor. There is a generator above the rooms on the roof, that when it kicks on, will keep you awake ALL night even if you sleep with earplugs. On top of that, the staff was outside in the halls early talking loud and making noise after we already did not sleeping much during the night. They should wait until guests check out to be that loud.

Outstanding experience from start to finish.