Douro Litoral Adventure Vacations

It's a very exquisite property!

The hotel staff were welcoming and helpful. They provided a personalized tour and explanation of the hotel history and amenities and helped us with our luggage to our room. We upgraded our room to a river view. Certainly more money that I may cry about later, but it was lovely to look outside the small balcony window and sip espresso while looking at the morning riverside peoples, boats and and scenery. The room we had was large with a king sized, comfortable bed. There is a safe in the room as well as a very nicely appointed bathroom. The breakfast included with the stay was very fresh, well presented and offered many many options. The ala carte eggs Benedict was very tasty, along with yoghurts, various breads, fresh fruits, cheese, cold cuts, sausages, bacon, etc. a superior offering to some other 4 star hotels was stayed in. The staff were helpful, although a lack of check out itemized receipt did result in some confusion around charges to our room. This is not only an issue with this hotel but others we stayed at in other cities in Portugal. The hotel was nice enough to arrange a boxed breakfast for us for when we checked out for our flight at 3am. They arranged for a transfer to the airport. A good service to have that offered piece of mind. Somewhat of a con: the property is in a heritage zone. Ubers/Bolt/ car traffic unless with a permit cannot access the hotel. The staff will meet you near the property to help w/ luggage though.

Staff were attentive and friendly, and the hotel had good facilities, and was very clean. I would have appreciated a fridge in the room, as I travel on a budget, and often buy food for late night snacks or a quick breakfast, and the carpet was clean, but due to be replaced. Clearer information about the amenities on the website or in the room or elevators (great that there is a pool -- but where? Hours?) would have been useful. The area around the hotel is clean and safe, but a bit bland; apart from a few buildings I could have been in any country in Europe. Transit options for getting into the centre of Porto or out to the beach and aquarium were close to the hotel, but unreliable as far as the bus schedule was concerned. Given the excellent service, comfortable room, and reasonable price, I would very happily recommend this hotel to family and friends or stay there again myself -- but I would allow a little more time to get to the old city (or take a taxi -- very inexpensive). Also, don't miss the roof bar! I only went on my last night, and really regretted not having gone sooner.

The hotel staff were welcoming and helpful. They provided a personalized tour and explanation of the hotel history and amenities and helped us with our luggage to our room. We upgraded our room to a river view. Certainly more money that I may cry about later, but it was lovely to look outside the small balcony window and sip espresso while looking at the morning riverside peoples, boats and and scenery. The room we had was large with a king sized, comfortable bed. There is a safe in the room as well as a very nicely appointed bathroom. The breakfast included with the stay was very fresh, well presented and offered many many options. The ala carte eggs Benedict was very tasty, along with yoghurts, various breads, fresh fruits, cheese, cold cuts, sausages, bacon, etc. a superior offering to some other 4 star hotels was stayed in. The staff were helpful, although a lack of check out itemized receipt did result in some confusion around charges to our room. This is not only an issue with this hotel but others we stayed at in other cities in Portugal. The hotel was nice enough to arrange a boxed breakfast for us for when we checked out for our flight at 3am. They arranged for a transfer to the airport. A good service to have that offered piece of mind. Somewhat of a con: the property is in a heritage zone. Ubers/Bolt/ car traffic unless with a permit cannot access the hotel. The staff will meet you near the property to help w/ luggage though.

Staff were attentive and friendly, and the hotel had good facilities, and was very clean. I would have appreciated a fridge in the room, as I travel on a budget, and often buy food for late night snacks or a quick breakfast, and the carpet was clean, but due to be replaced. Clearer information about the amenities on the website or in the room or elevators (great that there is a pool -- but where? Hours?) would have been useful. The area around the hotel is clean and safe, but a bit bland; apart from a few buildings I could have been in any country in Europe. Transit options for getting into the centre of Porto or out to the beach and aquarium were close to the hotel, but unreliable as far as the bus schedule was concerned. Given the excellent service, comfortable room, and reasonable price, I would very happily recommend this hotel to family and friends or stay there again myself -- but I would allow a little more time to get to the old city (or take a taxi -- very inexpensive). Also, don't miss the roof bar! I only went on my last night, and really regretted not having gone sooner.