New York Adventure Vacations

We booked a stay in July and the room’s AC was not working. Please keep in mind that we were on the 10th floor so the room was at 80°. We talked to the front desk three times about it. They told us an engineer was on the way to take a look each time. They told us that the room would be fixed and ready when we came back for our event. We came back and it wasn’t fixed. Thankfully, the night shift crew helped us out by switching our room (finally) at around midnight. And they also gave us a complimentary breakfast. I’ve stayed at Arlo Nomad and Arlo Midtown and both stays were amazing. Arlo Soho on the other hand is another story. If it wasn’t for the night crew’s kindness and customer service by finally switching our room after multiple complaints, I would’ve had a lot more to say/write.

Great location, beautiful hotel and walking distance to Rockefeller and wonderful restaurants around the area. Quick trip down 5th ave for some shopping.

The only issue was the parking and cost, especially since we drove to drop our son off at LIM for college. The breakfast options were also terrible; we went to the corner store down the street for bagel sandwiches.

Best are our breakfast time. Tony, who served us at breakfast, had a perfect approach and entertained our son every morning. The breakfast was rich, and it was exactly what started our day.

Great place close to central patk

We had trouble checking in. The employee could not get her computer to work. I had to request her to use a different computer.. no free coffee for breakfast… bathroom extremely small.

Such a mediocre property!! Absolutely no food and beverage not even coffee in the room. Never again! So disappointing I thought after Covid it would have improved absolutely nothing has changed!

We had trouble checking in. The employee could not get her computer to work. I had to request her to use a different computer.. no free coffee for breakfast… bathroom extremely small.

Great location, beautiful hotel and walking distance to Rockefeller and wonderful restaurants around the area. Quick trip down 5th ave for some shopping.

We had trouble checking in. The employee could not get her computer to work. I had to request her to use a different computer.. no free coffee for breakfast… bathroom extremely small.

Great location, beautiful hotel and walking distance to Rockefeller and wonderful restaurants around the area. Quick trip down 5th ave for some shopping.

The only issue was the parking and cost, especially since we drove to drop our son off at LIM for college. The breakfast options were also terrible; we went to the corner store down the street for bagel sandwiches.