Zwierzyniec Vacations from ￥215,774

A hotel with amazing staff and an extremely helpful owner manager. Beautiful art deco style decor throughout and a lift to all floors as well as stairs, if you would prefer. The reception area is very well kept and the dining area, of to the right, is also. The rooms are delightful, we had good views of the terrace below and could see the main tower in the square from both windows. We had room 8.1 which I believe was a larger bed. Stacks of choice for breakfast, meats & cheeses, cooked eggs & bacon, pastries, cereal, fruit and tea & coffee. We had booked an Auschwitz trip for 0900 Sunday but that got changed to an 0520 pick up, yes, not a typo! The owner/manger, who's name I still can't pronounce, made us a breakfast bag for pick up at 0445, what an absolute star. If that isn't pushing the boundaries I don't know what is. Auschwitz is a very long day, with a very early start, it was a bit too much for me, as I suffer with many ailments. Please be prepared! Buy any mars bars, sweets, drinks and food before you go, as the vending machines at the site are horrifically expensive. It's a 2 minute walk to the main square, where you are spoilt for choice for menus, drinks & desserts. We would happily stay here again and would not bother looking anywhere else.

Everything about this hotel is a 5 star!!!

This was the best hotel we have ever stayed in for many reasons, excellent location, beautiful hotel, great breakfast, clean & comfy suite, but most of all the staff, second to none! The staff could not have been more friendly and helpful. We had a day tour booked which was cancelled at short notice, guest manager Krzysztof arranged tickets for us and saved the day. They also surprised us with a bottle of champagne on my birthday ☺ Another shout out to Konrad at the front desk for arranging taxi's, giving us tips and advice. I have never been so sad to leave a hotel

Check-in was friendly and available services explained. Room was spotless and well set out, good amount of drawers, shelves and hanging space. Room was a nice temperature and very quiet, no disturbance from adjoining rooms either. The carpets throughout rooms and the hallway act as very effective soundproofing. Didn't try the restaurant as I like more vegan choices but food looked very nice. Bar had some lovely wines, price as expected for the hotel so no complaints from us. Great area around the hotel, a good vibe, many bars and restaurants, no noise disturbance, felt very safe. Easy walk to Old Town and close to tram network. Would absolutely stay again and recommend to others. Fantastic value for money.

Spotless hotel with very professional and approachable staff. Noisy room (railway line) on arrival but quickly resolved with no fuss. Excellent location