Zoo Neuwied

Disappointed by False Advertising – Stay Away! I recently stayed at this hotel and was extremely disappointed. The main reason I booked was because of the amenities shown in the pictures—specifically the indoor swimming pool and spa/sauna. However, when I arrived, I discovered that none of these amenities actually existed. The photos and descriptions online are completely misleading. It felt like a clear case of false advertising, and I felt deceived. If I had known the truth, I would have never chosen this place. I hope this review helps others avoid the same mistake. Travelers deserve honesty and transparency, and unfortunately, this hotel failed to provide both.

Room was clean and tidy on arrival. After 4 nights disappointed to find we needed to inform reception to clean the room. The bins were over flowing!

Had a really nice night, great help and support from the staff. Nice breakfast and nice apartment and area for food and drinks. Danke! 😊