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「The hotel is not as clean or nice as it appears in the photos, and the facilities themselves feel quite outdated. Additionally, smoking seems to be allowed throughout the property, and there was a strong smell of tobacco in the room. While the staff are generally friendly, the overall quality of the facilities is not very satisfactory. In particular, I would not recommend this hotel for families with children. Furthermore, the travel package services offered in the hotel lobby seemed...

「Very clean and very good」

「Property close to everything.」

「Our plan was to visit Tiannem mountain park. The hotel is so close to it. The staff was amazing since we have arrived at the hotel. They've such knowledge of the region, where, how and when to go to different places of Zhangjiajie. Since we had more time, the suggested us to go to the great canyon the next day. They provided a courtesy ride to Tianmen national park and they booked and arranged our trip to great canyon. They really went above and beyond. The room was very clean and well...

「Excellent hotel, was a really great experience, staff were very helpful, specially employee Li Xianglin who was very kind and help us to solve all issues, hopefully hotel can have more employees like her. In general hotel experience was the best in great price and close to most famous mountain.」

「This was a magical place to spend a few days. The room was superb and perfect for our needs and the location was idyllic high in the mountains. What made this stand out though was the superb Concierge who organised and booked all of our visits to the many attractions of the area. Transport, timings and tickets were all taken care of. It was like having your own travel agency. She was brilliant. Breakfast was fine but the restaurant was excellent and really good value. For a first time visitor to...