Hotel Alpenroyal

Property class: 3

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A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Alpenroyal provides a free breakfast buffet, a terrace, and a fireplace in the lobby. Take some time to relax at the onsite spa. In addition to a bar and a steam room, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a wardrobe.

Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a wardrobe.

Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

A hotel room with wooden beams, a desk with a lamp, two beds, a chair, and a window with curtains.

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

10.0 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple room with balcony or split first floor terrace

A hotel room with a desk, two beds, a chair, and a TV.

Triple room with balcony or split first floor terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

A double bed with wooden headboard, a nightstand, a wardrobe with a mirror, and sheer curtains with a floral pattern.

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a window with curtains.

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

A hotel room with two beds, a desk with a lamp, a chair, a television, and a window with curtains.

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

A hotel room with a wooden bed, a small table, an orange sofa, and a lamp.

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Doppelzimmer mit Balkon oder Terrasse im Erdgeschoss

A hotel room with a wooden bed, a desk with a lamp, a sofa, and a television.

Deluxe Doppelzimmer mit Balkon oder Terrasse im Erdgeschoss

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Zermatt, Hotel Alpenroyal is in a rural area and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing. Visit our Zermatt travel guide
Map
3920, VS, Zermatt, Riedweg 96

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular Gondola
    2 min walk - 0.2 km
  • Untere National
    2 min walk - 0.2 km
  • Zermatt Visitor Center
    6 min walk - 0.6 km
  • Matterhorn Museum
    6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station
    10 min walk
  • Sion (SIR)
    77 min drive

Restaurants

  • McDonald's
    11 min walk
  • Old Zermatt
    7 min walk
  • Harry's Ski Bar
    6 min walk
  • Restaurant Derby
    10 min walk
  • Manud
    9 min walk

About this property

Hotel Alpenroyal

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • Consider a stay at Hotel Alpenroyal and take advantage of a free breakfast buffet, a terrace, and a fireplace in the lobby. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Multilingual staff, smoke-free premises, and a front-desk safe
    • Luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hotel Alpenroyal offer comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Tubs or showers and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Does Hotel Alpenroyal have a pool?

Yes, this property has an indoor pool.

Is Hotel Alpenroyal pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Alpenroyal?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpenroyal?

Check-out is at 11 AM.

Where is Hotel Alpenroyal located?

Situated in the mountains, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi Ski Area are also within 10 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alpenroyal Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 354 reviews
Rating 8 - Good. 115 out of 354 reviews
Rating 6 - Okay. 22 out of 354 reviews
Rating 4 - Poor. 4 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful with hike support and transportation. Breakfast was very plentiful. We recommend it highly.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Alpenroyal and it exceeded expectations. We had a short stay in Zermatt and loved the elevator to get down to the main core. Train pick up services were convenient and staff were very friendly and responsive. Enjoyed the spa after a nice long hike. Breakfast was wonderful. Would stay again and recommend. Overall great value!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast. Had a nice stay there! Easy access to the ski slopes as well.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location and view of the Matthorn. The tunnel and elevator were great for getting to and from the main part of town. Beds were comfortable but could use better pillows.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Wonderful breakfast, great sauna/pool/hottub. Beautiful views from the rooms.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two good rooms for exploring Zermatt. One had a great view of the Matterhorn from the balcony while the other had a construction crane dead center. We enjoyed the breakfast, pool and other facilities. We also appreciated the neighboring elevator that got us up and down into Zermatt. The staff gave us a ride to the bahnhof when we checked out and I assume they would have picked us up if we had called.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SImply a great place. Had everything but not over the top expensive. Lovely pool. FREE BREAKFAST! Amazing views. Super support. Elevator down to the town's street level. Great nearby hikes. Rooms sparkling. Breakfast had anything you could want. We heartily recommend to everyone.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good clean, no Ac but it was ok, very helpful personal
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay. .staff and breakfast was great Very pretty hotel
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay overall and was conveniently located in the town.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and service, great view and terrific amenities. I highly recommend this hotel!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and welcoming! I had an unforgettable time!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Excellent breakfast.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Absolutely loved the view from our room! Would definitely stay there again.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay with friendly staff. Thank you!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albeit this is a 3 star property facilities were good and staff was brilliant.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent choice for our stay in Zermatt. Very friendly & helpful staff. Excellent breakfast every morning. Our room had a beautiful view of the Matterhorn. Highly recommend.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Brilliant location in Zermatt, great swimming pool for rainy days, great view of the Matterhorn. Staff were friendly and helpful.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff best view
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

Friendly staff, wonderful, comfortable place. Has a secret easier way to get to the station through a private lift. The view of Matterhorn was unbeatable from our room.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Stayed 6 nights in Feb 2025