「The bed was clean and comfortable. The bathroom was clean. Two most important things. The carpets were gross. A couch in the second floor cove was so badly stained it looked like it was found at a homeless encampment. The morning breakfast was completely empty before 8am. Including no coffee. When I found someone I was shrugged off. He was busy texting. Had to find a restaurant for coffee.」
「A day before our arrival I called the hotel asking about early check-in. I explained we were coming to Green Bay for a 2 PM wedding. I spoke with Bailey, who assured me an early check-in would not be a problem at all and she would make a note of it on our reservation. Bailey was super friendly and happy to help is out. We checked in at 1 PM, 2 hours before regular check-in time. Bailey was at the front desk when we arrived and her demeanor was just as friendly and helpful as it was on the phone....