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"Beautiful property with excellent facilities!"

"細部まで行き届いたサービスに感謝 お部屋は隅々まで清掃が行き届いており、清潔そのものでした。地元の食材を活かした食事も素晴らしく、どれも美味しくいただきました。特に印象的だったのは、スタッフの方々の心遣いです。最後まで気持ちの良い対応をしていただき、大変感動いたしました。"

"Very friendly, quiet and relaxing hotel. The only problem I had was limited number of dishes on the menu and only serving the dinner."

"The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience! "

"客室は非常によかったです。お風呂も大きく、キッチンや洗濯機等もあり文句なしです。 ただ、フロントでのやり取りがスムーズでなかった点のみが残念です。"

"The staff was very kind and accommodating, the traditional style room was beautiful next to the mountains and very comfortable."

"Everything we needed, delicious food, very relaxing onsen and convenient passes to onsens in town. We had a delightful time. "

"Clean, quiet hotel. The most comfortable beds we have slept in during our trip "

"Amazing modernish room for a solo traveler for the price and located close to the middle of Kinosaki and their 7 onsens"

"Staff unfriendly, No English at all. The center air conditions in my room was no cold air comes out. A small portable air conditioner with very little cold air. The room was very hot . Not even little coffee for me to drink in the morning. I think their cup in the room never been washed, I used their cup to drink water in the morning, I had stomach pain and diarrhea in the noon time. Etc. I would never live there again. "

"Habitacion limpia"