Staff are helpful and polite. Stayed in room with lake view and it was quiet and peaceful (on Friday night). Breakfast variety is plenty too. Hotel provided complimentary fireflies watching as it happened to be fireflies mating season. It’s just a short walk to get public bus to Taichung HSR station and catching ferry at pier. There’s free 2 hours bicycle rental. If you are there on non peak season, they can allow u to use it for a couple hours.