Find Hotel with a Concierge in Yucatan Peninsula

"I WILL NEVER EVER Return to this place! Not even if someone offer me a free stay. My family and I just return from a miserable 6 day vacation from there. Do not book with this hotel! Our flights on Frontier were not an issue either way and on time both ways. But this hotel. I don't know how many characters I have to tell you all the things that are wrong or if I can attach pictures. It is an old run down, in desperate need of repair, sad excuse of an all inclusive resort. The place is dirty, it smells and it's so out dated. The video is so deceiving! The kids water park is so sad. It's not always fully operating. Like most of the hotel. "

"Amazing Hotel. The team went above and beyond. Rooms were very clean and spacious. Great balcony with ocean view. "

"Umbrellas were not opened due to wind. Down at the beach, no shaded areas "

"I would not go back to this property. The capacity of the restaurants is very limited. Long wait times. Food was horrible. The staff at the Mexican restaurant was not nice. Especially, Enrique! Was very rude to our group. Not enough activities. The water aerobics instructor was very fun! I would say the highlight was the dj at the pool, the taco bar was good, and the beach area is nice. "

"Todo bien"

"Not enough option for vegetarian food. Needed unnecessary reservation for restaurants. Staff was kind, respectful and responsive. "

" clean rooms; only minor inconvenience was not a lot of restaurant options. Other than that everything was amazing. The staff was amazing !"

"The hotel was great and with a lot do. My only down take was the buffet didn’t have too much variety of food for lunch and dinner. Could do a bit better in that area. "

"This is an incredible property. We were able to enjoy the fun adventures at the parks as well as the hotel. Although expensive, if you and your family are adventure enthusiasts, it’s a good deal. "