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"The swimming pool, the nicely designed rooms"

"Everything ok, except music noise at night it's so hard"

"It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all...

"The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception....

"Calm and really friendly. The beds are comfortable. We loved the gardens and appreciated the jungle vibe. The hosts are helpful and easygoing. They accepted us on an early (really) arrival. everything was smooth."

"Great location and clean rooms. Make sure you read the confirmation email to know it is in the Salvia condo building"

"I made a reservation a month ahead of my arrival at Casa Cielo through Expedia. When I arrived, there was no one to help at the front desk. I contacted the number provided with the property and no one answered my phone call. I then sent them a message through Whatsapp to the same number provided on Expedia. The person on the other end of the message answered and stated they no longer work through Expedia. They just told me to contact Expedia to get a refund. The administration was not helpful...

"Loved it!! Everything was well thought out. The owners were so sweet and helpful, even with our horrible Spanish. Loved the pool. I would and will go back one day. "

"Great price and tucked away in the heart of the night life & shopping scene. Very safe. Bring ear plugs! "

"My stay here was brief but great! Host was wonderful and very helpful in all aspects, had the house to myself."

"All in all good for an overnight stay. Close to the airport, very noisy at all times w traffic Cute well appointed rooms "

"The owner is very nice and friendly. The place is very quiet, clean and safe. We had what we needed during the two days."

"Great place for kids. I enjoyed the remoteness away from all the commercial areas. It is very quiet. Staff is very hospitable."

"It is a very nice property, clean, and very accommodating "

"Beautiful hotel right on the beach with a lovely pool. "