The Black Swan - The Inn Collection Group

Property class: 4

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
At The Black Swan - The Inn Collection Group, you can look forward to free full breakfast, a garden, and a bar. Free in-room WiFi and a restaurant are available to all guests.
The current price is ￥21,773
￥26,127 total
includes taxes & fees
Oct 18 - Oct 19

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room

A neatly made bed with white linens, a dark headboard, and a plaid carpet. There are two bedside lamps and a mirror on the wall.

Classic Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Feature Double or Twin Room

A hotel room with a large bed, two bedside tables, a chair, a small table, and a patterned wallpaper.

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, a small table with chairs, and a wall with patterned wallpaper.

Superior Double or Twin with Sofa Bed

8.4 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Suite Double Room with View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

A neatly made bed with white linens, a dark headboard, and a plaid carpet. There are two bedside lamps and a mirror on the wall.

Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

A neatly made bed with white linens and a green pillow, a bedside table with a lamp, a mug, and a small item on the table.

Cosy Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

A hotel room with a large bed, a chair, a table, and a window with curtains.

Family Room with Bunks

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in York, The Black Swan - The Inn Collection Group is in a rural area. Helmsley Arts Centre and National Trust Nunnington Hall are cultural highlights, and some of the area's attractions include Yorkshire Lavender and The Dutch House. North Yorkshire Moors Railway and Yorkshire Arboretum are also worth visiting. Visit our Helmsley travel guide
Map
YO62 5BJ, England, York, Market Place, Helmsley

What's nearby

  • A vast open landscape with rolling hills and a cloudy sky.
    North York Moors National Park
    1 min walk - 0.1 km
  • A castle on a grassy hill with trees in the foreground.
    Helmsley Castle
    4 min walk - 0.4 km
  • Duncombe Park
    3 min walk - 0.3 km
  • Cleveland Way
    3 min walk - 0.3 km
  • Hemsley Walled Garden
    7 min walk - 0.7 km

Getting around

  • Thirsk Station
    22 min drive
  • Durham (MME-Teesside Intl.)
    56 min drive

Restaurants

  • Byland Abbey Inn
    12 min drive
  • George & Dragon Hotel
    8 min drive
  • The Feathers Hotel
    1 min walk
  • The Fairfax Arms
    8 min drive
  • Mannion & Co
    2 min walk

About this property

The Black Swan - The Inn Collection Group

  • Upscale hotel near North York Moors National Park
  • Free full breakfast, a garden, and a bar are just a few of the amenities provided at The Black Swan - The Inn Collection Group. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Luggage storage, smoke-free premises, and multilingual staff
    • Coffee/tea in the lobby, a banquet hall, and outdoor furniture
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The Black Swan - The Inn Collection Group have amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with digital channels
    • Electric kettles, heating, and daily housekeeping

Similar properties

A stone fireplace with a fire, wooden chairs, a table with wine glasses, and a window with a view of the street.
The Feathers Hotel, Helmsley, North Yorkshire
York
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.2 out of 10, Wonderful, 505 reviews
The price is ￥18,985
￥22,783 total
includes taxes & fees
Oct 5 - Oct 6
The Feathers Hotel, Helmsley, North Yorkshire
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No elevator

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on Oct 18, 2026 start from ￥21,773, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Check-out is at 10:30 AM. Late check-out is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Black Swan - The Inn Collection Group Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 235 out of 448 reviews
Rating 8 - Good. 143 out of 448 reviews
Rating 6 - Okay. 54 out of 448 reviews
Rating 4 - Poor. 13 out of 448 reviews
Rating 2 - Terrible. 3 out of 448 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely breakfast with lots of choice, dining menu was great, ham hock was a particularly good main. Clean, spacious room. Friendly staff, had a lovely stay will go back when in Helmsley again.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
Breakfast was good Dinner menu read better than delivery Very limited parking Staff are helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and pleasant
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
I thought the food was good, especially the fried chicken and sauce Chips not upto scratch At 6.30 the service in the restaurant was very good Room was good, and a fan was supplied in case of the hot weather affecting it
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room, free parking, great staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berg good hotel, great service breakfast was excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was brilliant,food great,staff and everything else 1st class
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean room. Lovely breakfast included and a good price Thank you
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be back again . Staff were awesome !
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good no complaints. Nice ambiance and great location.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing stay

Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed for the night
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As usual very good stay.

We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
Stayed 3 nights in Dec 2024