All guestrooms at Impossible Motel include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Basement room very noisy and extremely small, we were even handed ear plugs on arrival! So a very unpleasant and noisy first night. Second night we moved to an upstairs room, which was nice until the electricity in the room failed at 10:30 pm. With no one available to check this out but the night porter we spent our second night cold and in the dark. In the morning we had to wash and dress by phone torch light. When we complained it was evident that the staff did not believe us even though the fault was witnessed by the porter. It took an age to get any type of compensation (half money back for the second night only) and this took complaints via Expedia and at least five calls to the hotel.
Avoid... it is not nearly as good as it looks in the photographs.
Allan
10/10 (非常に良い)
Doina
2024 年 1 月 5 日
Doina
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Alexandra
2023 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Alexandra
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Gemma
家族旅行
2023 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect base for a York city stay
First time staying here on a Christmas shopping trip with my sister. Absolutely perfect location. The hotel itself is stunning, the decor and room was beautiful. The staff are a credit as all so friendly, welcoming and helpful. Before checking out we've already decided we want to return next year.
Gemma
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Paul
2023 年 12 月 2 日
Paul
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Joe
カップルで旅行
2023 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were really nice, friendly and helpful and the hotel and rooms were nice and clean.
Joe
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Matthew
2023 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Matthew
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Emily
2023 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutley loved it
Cane to York for a last minute work event for Halloween and came across this place and oh my god i never wanted to leave. The night manager when i was there was absolutely wonderful and so helpful