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"Not good communication "

"Friendly staff. Clean rooms. Close to amenities. "

" When we checked in the room was an absolutely freeziing. Since this was an advanced booking there was plenty of to at the vet ieatz xx"

"Great breakfast, relaxing onsen, clean room, and courteous staff! "

"Our stay at Toyoko Inn Takasaki Station Nishi 2 was average, but there were a few disappointing aspects. Although we had clearly mentioned at the time of booking that we require a vegan breakfast, the hotel was unable to accommodate this request. It would have been helpful if this had been communicated in advance, as dietary requirements are important for many travelers. Additionally, the room was not cleaned to the standard we expected. While it was not extremely dirty, it did not feel properly maintained or thoroughly cleaned. Communication was also a challenge, as there was a lack of English proficiency among the staff. This made it difficult to discuss our concerns and clarify basic requests. On the positive side, the location near Takasaki Station is convenient. However, improvements in cleanliness, dietary accommodation, and English communication would significantly enhance the guest experience."

"Nice bathroom"

"Clean room. Good staff. However, only 1 elevator so takes time to access and there is no non emergency stairs as an alternative. "

"The staff were very helpful and polite, one member of the reception team made sure I had a parking space after I left and returned. They all accommodated my poor Japanese. The facilities are very good, clean and the TV entertainment was very good with recent cinema releases."

"Great place to relax! Clean room, friendly staff, onsen, complimentary morning probiotic drinks, afternoon ice cream and night ramen."