Yenbey Vacations from ￥293,354

The hotel housekeeping and cleaning is not well.

Beautiful, well maintained premises with professional and friendly staff. Fantastic facilities and services for children. Absolutely amazing food. Loved every minute, will be going back again soon!

When we arrived at the resort, there was little to no introduction or orientation, which made it hard to settle in or understand how things worked. Unfortunately, our water stopped working twice, and we also experienced a power outage, which was unexpected for a resort claiming five-star service. We had a disappointing experience with the Puppy’s Club (kids club) — not all staff were friendly, and communication was a major issue. My son asked for water and to participate in an activity, but they misunderstood him and did not assist, likely due to the language barrier. Most staff appeared to speak Russian only, and this issue was consistent throughout the resort — with very few staff fluent in English or even Turkish. This made it difficult to get proper assistance or feel fully included as an international guest. While the entertainment was well-organized, it also catered almost exclusively to Russian-speaking guests, with little representation of Turkish culture, which we had hoped to experience. As an Australian traveler, I felt that the resort was heavily geared towards a specific demographic, and not very inclusive of others. Additionally, the spa staff were overly persistent, constantly approaching us to sell treatments. When we did book a spa session, it came at a very high price, and the experience did not meet five-star expectations. On a positive note, the pool and restaurant facilities were excellent, and the food was truly delicious.

Lovely resort with beautiful grounds. Great facilities including gym, spa, guest services etc. One small frustration is the uncertainty about which restaurants and services are associated with the Gloria Golf Resort and which are associated with the Gloria Serenity. They are all so close together having contradictory rules on accessibility to one or other sets of guests

We've been Turkey twice before and all three times we enjoyed Belek hotels specially Gloria Verde ,very good staff,activities are good .the only thing which they can improve on to open more restaurants /outlets to eat especially midnight feast as all flights from London to Belek arrives late at night and there is not enough dining options apart from room dining with limited options .