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"We love staying at this hotel, looking forward to coming back. Every staffs service is better than lots of other 5star hotels. There’s only small issues was on the second day’s cleaning, the cleaner forgot to clean the wash basin, didn’t remove dirty tissue from the bedside bends. Must be running out of time to complete "

"Hotel very clean and nice. English speaking receptionist made check in smooth. Location is right next to local ginza so lots of dining and shopping options. "

"Paid parking. Convenient walking location to numerous shops and restaurants. Also free ramen, popsicles, probiotic drink. "

"Lovely property, clean neat spacious and the best staff"

"這次幫70歲的媽媽阿姨，安排了11天的北九州之旅，從阿蘇；由布院；別府；長崎，最後回到熊本，這家飯店有絕佳的位置，從櫻町巴士總站走出來，可以輕鬆的看到這間飯店，走路只要5分鐘，在新市街裡，旁邊就是7-11，一秒就能血拼吃飯，房間很乾凈，浴場非常讚，推薦大家。"

"I will revisit this hotel when I come to Kumamoto."

"Very close to station."

"Location was great, in a shopping mall. Room size works fine for a solo traveller. Room was also clean and amenities was provided on a self service basis at the reception. Only slight issue was it was slightly difficult to find the hotel, and it requires 2 change of lifts to reach the room "

"Incredible find!!!!! I loved the floor plan of my room so much, I honestly feel so spoiled with the layout! I stayed with my friend and we both got our own bed with a desk in the middle, giving us our own space. Such a wonderful hotel in a convenient location. The staff was super friendly and helpful, I would definitely recommend to my mother/friends lol and I would come again. 15/10 "