Balcon del Alferez

Property class: 3

Choose dates to view prices

Balcon del Alferez provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is ļæ„7,510
ļæ„8,964 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A room with a bed, a table with a blue surface, a white cabinet, and a painting on the wall.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with two beds, a desk, and a chair.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Xalapa, Balcon del Alferez is in the city center. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and some of the area's attractions include El Agora and Veracruz Music Museum. Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium, or consider a night out at IMAC Xalapa. Visit our Xalapa travel guide
Map
91000, VER, Xalapa, ProlongaciĆ³n de Allende No. 6.

What's nearby

  • A yellow church with a clock tower and a rose window.
    Xalapa Cathedral
    3 min walk - 0.3 km
  • Juarez Park
    2 min walk - 0.2 km
  • Palacio de Gobierno
    3 min walk - 0.3 km
  • Paseo de los Lagos Park
    5 min walk - 0.5 km
  • Los Berros Park
    8 min walk - 0.8 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero)
    29 min drive

Restaurants

  • Bola De Oro
    3 min walk
  • Asadero Cien Zaragoza
    2 min walk
  • CafĆ© Don Justo
    3 min walk
  • La Casona del Beaterio
    2 min walk
  • Casa Elo
    3 min walk

About this property

Balcon del Alferez

  • Hotel located in Xalapa Centro
  • Balcon del Alferez provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
    • A front-desk safe and luggage storage
  • Room features
  • All guestrooms at Balcon del Alferez have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Coffee/tea makers, heating, and daily housekeeping

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 347 reviews
The price is ļæ„7,722
ļæ„9,358 total
includes taxes & fees
Dec 7 - Dec 8
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Frequently asked questions

Is Balcon del Alferez pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Balcon del Alferez?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Balcon del Alferez on Dec 7, 2026 start from ļæ„7,510, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

There is free parking nearby.

What time is check-in at Balcon del Alferez?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Balcon del Alferez?

Check-out is at noon.

Where is Balcon del Alferez located?

Located in Xalapa Centro, this hotel is steps from El Agora, Palacio de Gobierno, and Juarez Park. Museo Casa de Xalapa and Xalapa Cathedral are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Balcon del Alferez Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 79 out of 141 reviews
Rating 8 - Good. 48 out of 141 reviews
Rating 6 - Okay. 10 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente!

Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great parking, location, &price but lacks comfort

Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term Iā€™d choose to pay a little more for more comfortā€¦ free secure garage parking next to the room!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was very nice. Good location.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Good location but not like a hotel

I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faltan enchufes, solo estƔ el de la cafetera. Pero todo lo demƔs como Siempre a estado muuuy bien.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hermosa habitaciĆ³n. Muy buen trato del personal.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UbicaciĆ³n, habitaciĆ³n confortable
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Los garrafones que tienen en las Ć”reas en comĆŗn para tomar agua, estĆ”n sucios todos, se ve que los rellenan y no los lavan, tienen hongos, tome fotos, lo reporte y sin el mĆ”s mĆ­nimo asombro contestan! Ok, lo reportamos.. pero no los cambian, no dan alternativas y si asĆ­ estĆ”n los garrafones ya no quiero pensar en todo lo demĆ”s. Mala experiencia,
Hongos en los garrafones donde toma uno agua
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi estacia fue mue buena pienso regresar , mi unico tema es que no hay agua caliente en las noches solo en las maƱanas
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Las fotos son mĆ”s bonitas que la propiedad. El personal es sĆŗper amable y servicial. Por el precio y la ubicaciĆ³n vale mucho la pena
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, limpio y seguro. No recomendable para persona con discapacidad motriz o adultos mayores: no hay elevador y para llegar al centro la calle estƔ de subida. Por lo demƔs, excelente.
Stayed 9 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Cama dura. Mucha luz, las cortinas no cubren la totalidad de las ventanas. Hace falta una mesa o tocador para colocar los artĆ­culos personales. Mucho ruido en la zona
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata experiencia!!

El hotel es sencillo, pero todo muy limpio y ordenado, el personal muy amable y servicial. Su restaurante fue una maravillosa sorpresa. Altamente recomendable.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente calidad por el precio. Y el personal siempre sĆŗper amable . Todo limpio y me gusta quĆ© hay mucha luz
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location near the center square. It is a few minute walk to other activities as well. The room was spacious and clean
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien en general, buena ubicaciĆ³n, precio. Sin embargo se oye todo el ruido de la habitaciĆ³n superior.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fenomenal sin duda un ambiente muy agradable, te ofrece mucha seguridad y te hace sentir tranquilo algunos comentarios dicen que tras las cortinas se puede ver pero no es verdad, todo muy seguro y muy cĆ³modo
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente ubicaciĆ³n, detrĆ”s del parque JuĆ”rez en el centro histĆ³rico, estuve en una habitaciĆ³n super amplia, la limpieza y atenciĆ³n del personal fue excelente, sin duda cuando regrese a Xalapa, serĆ” el Hotel de mi predilecciĆ³n.
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacioso, limpio, agradable, mucha luz, mucha ventilaciĆ³n, trato amable y respetuoso.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, muy buena ubicaciĆ³n, con estacionamiento
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siempre me hospedarĆ­a aquĆ­

Excelente servicio y atenciĆ³n.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien atendidos

Excelente trato del personal agradable detalle la cafetera y todo para un buen cafĆ© por la maƱana muy buena ubicaciĆ³n si lo recomiendo y definitivamente volveria
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente distribuciĆ³n de espacio. Muy cerca a zonas de interĆ©s. Servicios de primera.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantĆ³ la ducha šŸšæ y la ubicaciĆ³n. El cuarto estaba con muy buen espacio y bastante luz.
Stayed 1 night in Jun 2019