2/10 (非常に不満)
Chloe
出張
2025 年 9 月 20 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Kids take over the hostel and do what they want!!
Here is the Hostels OWN rules:
6. Quiet hours are from 10 p.m till 6 a.m. It is forbidden to use the kitchen or stay in the saloon during quiet hours and to have visitors.
8. Respect other guests. If the guest disturbs other guests or hostel staff, or is in any way offensive, he/she has to check-out immediately or will be removed by the police with no money retun.
Yet for the entire three nights of my stay I was kept awake until almost 2am each night by kids screaming, shouting, giggling, banging doors, banging on the walls and running up and down the corridorr - right infront of the hostel staff! - who did NOTHING about it! Nor did the kids teachers!
Yet when I had reached my witts end and eventually complained and asked staff to keep the kids in order, I was spoken to like I was the problem for wanting to get some sleep!!
This is the WORST hostel I have ever stayed in when it comes to respect between other guests!! Everyone knows hostels are a general mutual respect for one another and you try to keep the noise down after hours. But not here - it's a free for all and you can ign
ore staff with no action taken against you!
Attached is the hostels response to me asking them to keep the kids quiet - some form of refund/compensation wouldn't go a miss either, especially when you know you were in the wrong for allowing the kids to act like they were in charge and tear around the place like it was some sort of zoo!!!
Chloe
2025 年 9 月に 3 泊滞在