4/10 (不満)
Kelly
家族旅行
2026 年 2 月 10 日
気になった点 : 設備とサービス
We primarily booked the motel for the pool. Unfortunately we found after we checked in that the pool was closed due to treatment. That it would remain closed for at least the week. We also found the rooms not up to the 9.2 rating the motel had previously received. We were left disappointed. The staff member at check in made a rude comment about the changes we had asked for. While we appreciate the changes were made, if it was such a hardship we could have gone elsewhere. There was no reason to be so rude. We found that the photos made the motel seem a lot nicer and spacious then it is. We were also told that we would be charged an additional 18% for using expedia. It was very confusing.
Kelly
2026 年 2 月に 2 泊滞在