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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with free breakfast, 3-minute walk to Hanes Mall

Choose dates to view prices

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Lobby
Business center
Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included
The current price is ￥11,925
￥13,474 total
includes taxes & fees
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
27103, NC, Winston-Salem, 3330 Silas Creek Pkwy

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Novant Health Forsyth Medical Center - 9 min walk - 0.8 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
  • Benton Convention Center - 7 min drive - 7.1 km
  • Wake Forest University - 11 min drive - 9.3 km

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪The Cookie House - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Best Western Plus Hanes Mall Hotel

Hotel near Hanes Mall
Take advantage of free full breakfast, a grocery/convenience store, and laundry facilities at Best Western Plus Hanes Mall Hotel. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and meeting rooms
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 130 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Interior

Sleep Inn Hanes Mall

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,002 reviews
The price is ￥10,805
￥12,557 total
includes taxes & fees
Nov 17 - Nov 18
Sleep Inn Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Does Best Western Plus Hanes Mall Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Nov 5, 2025 start from ￥11,925, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hanes Mall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hanes Mall Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hanes Mall Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Hanes Mall Hotel located?

Situated in Winston-Salem, this hotel is within a 15-minute walk of Hanes Mall, Novant Health Medical Park Hospital, and Novant Health Forsyth Medical Center. Wilkes Regional and Wake Forest University Baptist Medical Center are also within 3 mi (5 km).

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Reviews

Best Western Plus Hanes Mall Hotel Reviews

7.6

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 381 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 97 out of 1004 reviews

Reviews

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
It smelled really bad in the lobby. There was water damage in the hallway of our floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanye

Disliked: Staff & service, property conditions & facilities
Don’t stay here
Stayed 4 nights in Aug 2025

6/10 Okay

Alexandra

Disliked: Amenities, property conditions & facilities
The lobby had a strange/unpleasant odor. Only 1 elevator was working. Front desk staff was not always available. Poor insulation from hallway to room door; could hear a lot of sounds/noise. Vending machine only took $1 bills which limited what I could purchase.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Baptist hospital, the mall, and places to eat
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly staff!
Stayed 2 nights in Mar 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to have them move us to another room. A lot of drug traffic and domestic violence. Plumbing issues and then got moved upstairs to a cleaner room still had plumbing issues just an overall very bad experience. Was also very disappointed because they false advertised on Experian and we traveled from NY. Just a huge disappointment.
Stayed 6 nights in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we got a terrible smell to cigarette, even thought the property is a free smoking one. The second room we were transferred into had problems with the AC Unit not cooling enough.... The thirds one was a charm.. Nice room , wonderful bathroom , Delightful bed set.... We slept like babies.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay during my travels, breakfast was nice
Stayed 1 night in Jan 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable. Good location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice, clean and calm when I come here. Great staff as well.
Stayed 2 nights in Feb 2025

4/10 Poor

Cayce

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub was dirty and leaking upon entering the room and we saw 2 cockroaches in the room alive
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good as alway
Stayed 2 nights in May 2025

8/10 Good

Tara

Liked: Staff & service
The staff knows me. I check in 3 weekends out the year and they make me feel special!
Stayed 2 nights in May 2025

6/10 Okay

Ann

Ty
Stayed 1 night in Jun 2025

10/10 Excellent

Shanyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Business Travelers!

I've stayed at this hotel twice and was impressed by the level of upkeep, customer service and overall amenities for the price point. The breakfast is great and kept well stocked throughout the morning. The front desk staff is kind and very helpful and both day and night shifts remembered me from my first stay. The rooms are spacious and well appointed. This may be my go-to hotel for my monthly business trips to Winston Salem!
Stayed 3 nights in Apr 2025

10/10 Excellent

Elven

Liked: Cleanliness, staff & service, amenities
Friendly staff / good breakfast
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not good.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay and the staff is friendly and helpful with the food. I have been staying there for about three years doing the Christmas and New Year's like clockwork.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, coffee service, close to Mall and restaraunts.
Stayed 2 nights in Jun 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad. Beds were very comfy
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast.
Stayed 2 nights in May 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine motel.
Stayed 1 night in May 2024

10/10 Excellent

Kanzaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

The BW is located in a convenient location the within walking distance to the hospital that I have a travel contract at.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good price and a reasonable breakfast
Stayed 1 night in Jun 2024