ワッサーバンウォーターパークスモックホテル & リゾートの口コミ

3 つの屋内プール、屋外プール、営業時間 9:00 ～ 21:00、プールパラソル、ライフガード配置

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ワッサーバンウォーターパークスモックホテル & リゾートの口コミ

ワッサーバンウォーターパークスモックホテル & リゾート

2211 U Avenue, Williamsburg, IA

6.8

7.2/10

清潔度

7.4/10

スタッフとサービス

6.4/10

設備とサービス

6.2/10

施設のコンディションと設備

5.2/10

環境への配慮

8/10 (良い)

宿泊されたお客様

2017 年 7 月 18 日

良かった点 : 清潔度、客室の快適度

Hotel with waterpark

It has a waterpark inside this hotel. It is not so big but I think it is proper size for younger kids to enjoy. Water slides are also amazing that even for adults can enjoy.

2017 年 7 月に 1 泊滞在

2/10 (非常に不満)

Hannah

家族旅行

2022 年 3 月 21 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

up and closed

2022 年 3 月に 2 泊滞在

2/10 (非常に不満)

Diane

家族旅行

2022 年 1 月 17 日

良かった点 : スタッフとサービス、設備とサービス

気になった点 : 清潔度

We booked for a Saturday stay. The water was freezing, fuzz and hair were floating in the hot tub. They double booked our room so we had to wait for another one. The heater in our room didn’t work right and when I went to take a shower there was hair on the wall in the shower. Needles to say we won’t be back

2022 年 1 月に 1 泊滞在

Staff からの返信 (投稿日 : 2022 年 1 月 17 日)

Did you bring up any of your concern with the front desk or management so they could address the issues?

6/10 (普通)

Vanessa

家族旅行

2022 年 1 月 1 日

2021 年 12 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2022 年 1 月 5 日)

Thank you for taking the time to leave us your rating. Your insight on your stay is very important to us. We hope to see you again in the future.

2/10 (非常に不満)

Beatriz

2021 年 12 月 27 日

2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Amanda

2021 年 12 月 26 日

2021 年 12 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 12 月 27 日)

thank you for taking the time to leave us your rating. We are thrilled that you enjoyed your stay with us. We hope to serve you again in the future.

8/10 (良い)

Louis

家族旅行

2021 年 12 月 12 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2021 年 12 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 12 月 13 日)

Thank you for taking the time to leave us your rating. We are happy to see that you enjoyed your stay with us. We hope to serve you again in the future.

6/10 (普通)

宿泊されたお客様

家族旅行

2021 年 12 月 5 日

良かった点 : スタッフとサービス

…

The hot tub was not working, again, upon our 2nd family trip/stay. We had no in-hotel access to ice or amenities, without going outdoors, and entering back into the main portion of the hotel. And there was no in-room telephone, with which to contact the main desk, or anyone at all.

2021 年 12 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 12 月 6 日)

Thank you for taking the time to leave us your feedback, your insight on your stay with us is very important. We are sorry to see that your stay was not 100% satisfactory. I have sent your concerns to the proper departments to be addressed. We do hope we will get the chance to better serve you in the future.

6/10 (普通)

Lee

家族旅行

2021 年 11 月 27 日

良かった点 : 清潔度

気になった点 : 設備とサービス、施設のコンディションと設備

Waterpark was great for grandkids. Things were not kept well-stocked

2021 年 11 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 11 月 27 日)

Thank you for your feed back, I have sent your concerns to the proper department to be addressed. We hope we are able to serve you better in the future.

8/10 (良い)

Kayla

2021 年 11 月 25 日

2021 年 11 月に 1 泊滞在

4/10 (不満)

rebecca

家族旅行

2021 年 11 月 14 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

So not worth the money I paid. Dark, dingy, poor lighting in and out. I almost thought the hotel was closed

2021 年 11 月に 1 泊滞在

Hotel Staffからの返信 (投稿日 : 2021 年 11 月 15 日)

Sorry that you felt that way I have sent a message to get some more information to fix these things. I know that with the remodel our goal has been to brighten up the place instead of having the dark colors.

4/10 (不満)

Steve

出張, 家族旅行

2021 年 11 月 8 日

気になった点 : 施設のコンディションと設備、客室の快適度

No internet and rundown

2021 年 11 月に 1 泊滞在

Hotel Staffからの返信 (投稿日 : 2021 年 11 月 9 日)

Sorry you feel that way, although we do have internet but with us being out in the middle of nowhere and a full house sometimes it's hard to get on. On the other hand that is why we offer a waterpark, game room, movie room, and live bands all included in your stay. The run down part we are in the middle of remodeling since it is under new ownership please bare with us.

6/10 (普通)

Cameron

グループ旅行

2021 年 11 月 7 日

気になった点 : 施設のコンディションと設備

Price was reasonable however the property is in poor condition. They are under a remodel however it appears that has been going on for a long time with little progress. The continental breakfast food is a bar, with everything else to purchase only. At one time this place had to be awesome, just not kept up as quickly as it went downhill. Also very limited staff so if you need anything plan on just going to the front desk.

2021 年 11 月に 1 泊滞在

Staffからの返信 (投稿日 : 2021 年 11 月 7 日)

Thank you for staying with us. We are under new ownership and yes remodeling. Everyone that is in a business world understands the supply shortage and employee shortage these days.

4/10 (不満)

宿泊されたお客様

2021 年 10 月 22 日

良かった点 : 清潔度、客室の快適度

気になった点 : 施設のコンディションと設備

2021 年 10 月に 1 泊滞在

General Manager からの返信 (投稿日 : 2021 年 10 月 23 日)

I’m sorry you had a poor experience I wish we knew more so we could help and know how to make things better .

6/10 (普通)

Sandra

家族旅行

2021 年 10 月 19 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Will never stay at this property again.

The water park was wonderful however the condition of the hotel was horrendous. Trash everywhere, mattresses in the hallway, dead flies on the window sill, door key pad to building was not working so it was not secure. I understand covid changed type of breakfast served however there was no cream for coffee. For the conditions, $160 was way overpriced, more like a $29 property.

2021 年 10 月に 1 泊滞在

Steph G.からの返信 (投稿日 : 2021 年 10 月 19 日)

Thank you for taking the time to leave us your feedback, your insight on your stay is very important to us. We are sorry to hear that your stay was not satisfactory. Please know that we are currently undergoing renovations, which is why you seen the mattress in the hallway, housekeeping was in the process of cleaning the remodeled room. I have sent your other concerns to the proper departments to be addressed. We do sincerely apologize for the issues you encountered during your stay and hope we will get the chance to better serve you in the future.

6/10 (普通)

Mellony

家族旅行

2021 年 10 月 18 日

良かった点 : 清潔度

The breakfast was a joke….

2021 年 10 月に 2 泊滞在

Staffからの返信 (投稿日 : 2021 年 10 月 19 日)

Sorry for the inconvenience there has been a shortage everywhere and we are doing our best to accommodate.

4/10 (不満)

宿泊されたお客様

2021 年 10 月 5 日

気になった点 : 清潔度、施設のコンディションと設備

kinda dissapointed

Actual Room was clean and decent. Free breakfast was a few choices of granola bars/packaged pastries/yogurt supposed to be in fridge, but out all three days/ fruit cups, but no spoons, no napkins (even when asked) Lobby restrooms were obviously not cleaned the three days we were there. Not sure how long they have been under the new management, but I was hoping things would have improved as we go the colonies every year at this time. They seemed to be short staffed.

2021 年 10 月に 3 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 10 月 6 日)

Thank you for taking the time to leave us your feedback. We are sorry to see that you didn't enjoy your stay with us. We have sent your concerns to the proper department to be addressed. We do hope we will get the chance to better serve you in the future.

4/10 (不満)

David

グループ旅行

2021 年 9 月 12 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

No thanks !

2021 年 9 月に 1 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 10 月 6 日)

Thank you for taking the time to leave us your feedback. We are sorry to see that you didn't enjoy your stay with us. We do hope we will get the chance to better serve you in the future.

2/10 (非常に不満)

ashley

家族旅行

2021 年 9 月 7 日

気になった点 : 清潔度、施設のコンディションと設備

Property is poorly maintained. Shower not clean. Musty dingy smell everywhere

2021 年 9 月に 2 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 10 月 6 日)

Thank you for taking your time to leave us your feedback, your insight on your stay is very important to us. I would like to express my sincerest apologize that you felt the hotel was not cleaned, I have sent your concerns to the proper departments to be addressed. We do hope we will get the chance to better serve you in the future.

6/10 (普通)

Carolann

2021 年 9 月 7 日

It was okay. Pool and hot tub was nice. Hotel staff were decent. Breakfast was bland and i get covids going on but it could have been better. Game room amny games were busted and our room had no microwave.

2021 年 9 月に 1 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 10 月 6 日)

Thank you for taking your time to leave us your feedback your insight on your stay is very important to us. We appreciate you sharing your concerns with us, we have sent them to the proper departments to be addressed. We do hope we can better serve you in the future.

2/10 (非常に不満)

lillyanna

2021 年 8 月 22 日

2021 年 8 月に 1 泊滞在

10/10 (非常に良い)

Lonnie

家族旅行

2021 年 8 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2021 年 8 月に 1 泊滞在

Stephanie G. からの返信 (投稿日 : 2021 年 10 月 6 日)

Thank you for taking the time to leave us your rating. We are happy to see that you enjoyed your stay with us. We hope to see you again in the future.

6/10 (普通)

Philip

2021 年 8 月 13 日

2021 年 8 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行

2021 年 8 月 4 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2021 年 7 月に 1 泊滞在

4/10 (不満)

Lara

グループ旅行

2021 年 8 月 2 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Not for 150.00

There is no elevator and majority of the building looks in poor repair, I'm not sure if this was in the middle of a remodel? Half of the outlets in the room didn't work but apparently they are run by a light switch which would've been more helpful at check-in rather than check-out. The "waterpark" was about half the size pictured and the 2 waterslides weren't monitored by lifeguards, just a TV. Hot tub was nice but overall we've stayed in significantly nicer for less/same cost. Stayed for a girls night out but I wouldn't come back with my kids.

2021 年 7 月に 1 泊滞在

Front deskからの返信 (投稿日 : 2021 年 8 月 9 日)

Thank you for leaving us your feedback, your insight on your stay is very important to us. I am sorry to hear that your stay was not satisfactory. Please know I have sent your concerns to the proper departments to be addressed. We do hope we will get the chance to better serve you in the future.

2/10 (非常に不満)

carla

2021 年 8 月 1 日

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Not at all as the website said

Staff wasnt friendly. No restraunt or room service. Bar only open 3 days. Breakfast was a joke. Building clearly in need if repair. It was not worth the amount i paid. Will never stay there again

2021 年 7 月に 5 泊滞在

Front Deskからの返信 (投稿日 : 2021 年 8 月 9 日)

10/10 (非常に良い)

宿泊されたお客様

家族旅行

2021 年 7 月 31 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

2021 年 7 月に 1 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 8 月 9 日)

Thank you for your rating, we hope to serve you again in the future

4/10 (不満)

宿泊されたお客様

家族旅行

2021 年 7 月 30 日

気になった点 : 施設のコンディションと設備

The workers were friendly, however when checked in, was checked in to a room that someone was still in and moved to a room where air conditioning was not working properly, when noticed the air wasn't cooling correctly, called the front desk and was just told. Sorry, asked for a fan, was told sorry there aren't any...was outside to cool off at 3am..my children and I went for a relaxing getaway and couldn't sleep from the room being so hot!

2021 年 7 月に 1 泊滞在

front deskからの返信 (投稿日 : 2021 年 8 月 9 日)

6/10 (普通)

Jordan

家族旅行

2021 年 7 月 26 日

気になった点 : 清潔度

Room was nothing great hotel overall was pretty dirty but the kids had fun playing in the pool.

2021 年 7 月に 1 泊滞在

Front Deskからの返信 (投稿日 : 2021 年 8 月 9 日)

6/10 (普通)

宿泊されたお客様

家族旅行

2021 年 7 月 21 日

気になった点 : 施設のコンディションと設備

Disappointed

I booked this as a family trip for my little kids because of the water park. Checked in right at 3:00 p.m. only to find out the water park closed 30 minutes before that and was going to be down for days. The hotel was not worth the money as the rooms were dingy and the beds were uncomfortable.

2021 年 7 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 7 月 23 日)

We're sincerely sorry to hear that you are unhappy with your stay with us. Please know I have sent your concerns to the proper departments to be addressed. We do hope we will get the chance to better serve you in the future.

6/10 (普通)

宿泊されたお客様

小さなお子様連れの家族旅行

2021 年 7 月 20 日

気になった点 : 施設のコンディションと設備

The pool area was okay but could have been cleaner. The Wi-Fi did not work and if you advertise free Wi-Fi it would be a good idea to have it. The play ground equipment was in very bad repair to the point of dangerous.

2021 年 7 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 7 月 23 日)

4/10 (不満)

宿泊されたお客様

家族旅行

2021 年 7 月 18 日

気になった点 : 清潔度、施設のコンディションと設備

Building was falling apart. Do not recommend

2021 年 7 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 7 月 23 日)

2/10 (非常に不満)

宿泊されたお客様

家族旅行

2021 年 7 月 16 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Hotel was terrible. No working TV, internet did not work, light out in bathroom and bathroom on general was terrible. Asked for late check out and night manager said that was ok. Cleaning staff started at 10 am to get us out. They came back 4 times before noon. Worst hotel that I have ever been in. Will never stay there again.

2021 年 7 月に 1 泊滞在

Stephanieからの返信 (投稿日 : 2021 年 7 月 23 日)

4/10 (不満)

宿泊されたお客様

家族旅行

2021 年 7 月 10 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

I was extremely excited to return to this property as I have been coming here since I was a child. The last time I stayed, prior to this trip, was 2015. I could not be more shocked by what I found. To begin with, there is no on site restaurant as stated on the website. There used to be a fantastic restaurant serving all three meals. Now there is a bar, gambling machines, and a pool table. When I asked the bar tender (the most helpful and kind staff member we encountered by FAR during our stay) she shared with us the restaurant was closed. The website only mentions "there will be a limited number of first floor rooms available to reserve due to property renovations". Next, I attempted numerous times to connect to the WiFi. The front desk attendant working at the time, approximately 3:00-4:00 on Wednesday,7/7/2021, could not have been less helpful. I was told that the general manager, Stephanie Stevenson, was in a corporate meeting and "under no circumstances could she be disturbed per Ramada Corporate policy". When I emailed Ms. Stevenson, she replied promptly, however she stated that "I know sometimes different devices will not connect to it (i.e. WiFi). We have no idea why this is but we have been working hard to find out. However we do offer a computer up front". Finally, guests were being allowed to have children swimming in the pool in their underwear until I brought it to the lifeguards attention. These were incredibly disappointing accommodations to say the least.

2021 年 7 月に 2 泊滞在

6/10 (普通)

Heather

家族旅行

2021 年 7 月 6 日

気になった点 : 施設のコンディションと設備

2021 年 7 月に 1 泊滞在

Front desk Agent からの返信 (投稿日 : 2021 年 7 月 7 日)

Thank you for taking the time to leave your rating. Here at Ramada we value your insight. We are sorry to hear your stay was less then 100% satisfactory. We hope to get the chance to serve you better in the future.

6/10 (普通)

Brad

2021 年 7 月 2 日

2021 年 6 月に 1 泊滞在

Stephanie G. からの返信 (投稿日 : 2021 年 7 月 5 日)

Thank you for taking the time to leave us your rating, your insight is very important to us. We are happy to see you enjoyed your stay with us. We do hope we will get the chance to serve you again in the future.

6/10 (普通)

宿泊されたお客様

2021 年 6 月 28 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

2021 年 6 月に 1 泊滞在

Stephanie G.からの返信 (投稿日 : 2021 年 7 月 10 日)

thank you for taking the time to leave us your rating, your insight on your stay is very important to us.

10/10 (非常に良い)

Amanda

2021 年 6 月 24 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2021 年 6 月に 1 泊滞在

Stephanie G.からの返信 (投稿日 : 2021 年 6 月 24 日)

Thank you for taking the time to leave us your rating. Your insight on your stay is very important to us here at Ramada Wasserbahn Waterpark. We are thrilled to see that you enjoyed your stay with us. We do hope to see you again in the future.

8/10 (良い)

宿泊されたお客様

2021 年 6 月 20 日

2021 年 6 月に 1 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 7 月 1 日)

thank you for taking the time to leave us your rating, your insight is very important to us. We hope we will get the chance to better serve you in the future.

2/10 (非常に不満)

Julie

家族旅行

2021 年 6 月 16 日

気になった点 : 施設のコンディションと設備、客室の快適度

Skip!

There was an all out fight outside our window at 3 AM. The phone to call down to the lobby did not work. The wifi did not work. Very dated decor. Would not recommend staying here

2021 年 6 月に 1 泊滞在

Stephからの返信 (投稿日 : 2021 年 6 月 19 日)

Thank you for taking the time to leave us your feedback, your insight on your stay is very important to us. Please know that we have sent all your concerns to the proper departments to be addressed. We do hope we will get the chance to better serve you in the future.

6/10 (普通)

Amy

家族旅行

2021 年 6 月 14 日

良かった点 : スタッフとサービス、客室の快適度

Just okay

I realize renovations are being done, but I think that the room prices should god down until they are completed. I feel like my room I stayed in was one of the renovated ones, but feel like it wasn’t done well. A liner on the tub was placed over the old one. While in the shower it felt and sounded like I was on a waterbed. No fan in the bathroom. A new fridge is needed. The potential is there with this resort, but not in its current state.

2021 年 6 月に 1 泊滞在

Stephからの返信 (投稿日 : 2021 年 6 月 19 日)

Thank you for your feedback, your insight on your stay is very important to us. Please know I have sent all your concerns to the proper departments to be addressed.

6/10 (普通)

Lindsy

2021 年 6 月 13 日

2021 年 6 月に 1 泊滞在

Stephからの返信 (投稿日 : 2021 年 6 月 19 日)

Thank you for taking the time to leave us your rating

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行

2021 年 6 月 11 日

気になった点 : 設備とサービス

I liked the offer of a movie, water park and mini golf(at an extra charge). Unfortunately the lifeguards aren't trained to watch all areas of the water park as they need to be. We had an injury and no life guard around. The continental breakfast had curdled coffee creamer and they ran out of coffee and creamer at 8 am. Continental breakfast was cereal, milk was an extra cost! Dried biscuits and donuts, curdled coffee creamer. I was the last one to get coffee and creamer and couldn't drink the coffee because the creamer was curdled.

2021 年 6 月に 1 泊滞在

Stephからの返信 (投稿日 : 2021 年 6 月 19 日)

Thank you for taking the time to leave us your feedback, We only charge for the waterpark and mini golf if you are not a hotel guest. If you are staying at the hotel all amidites are included in your stay with us. Please know that we have sent all of your concerns to the proper departments to be addressed, we do hope we will get the chance to better serve you in the future.

6/10 (普通)

Seth

家族旅行

2021 年 6 月 8 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

An alright stay, but less than expected for cost.

Overall the facility service was good and employees friendly. The facility condition and amenities were quite disappointing compared to what was expected. The facility, both inside and outside, was quite run down and in need of maintenance and repair. The room had multiple deficiencies and seemed in a state of disrepair. Even simple things like a mirror hanging on the wall mounted on crooked were apparent. The water park area was decent but again in disrepair and showing lack of maintenance with areas appearing dated, rusted, or ceiling areas falling apart. The kid pool area was extremely cold for water temperature and we had to take our infant (a little over 1.5 years) out as he was extremely cold. The adult pool area was much warmer. The kids still enjoyed the kid pool. There was a lack of staffing and no attendant at the top of the slide area monitoring or regulating downslide activity. The mini-golf area was poorly maintained and not well kept. The restaurant was closed and other surrounding restaurants were closed. The bar offered limited seating and food options. To find food and dining options, one must drive 15 minutes or so to Williamsburg. The room size was excellent and certainly not anything to complain about. I overall rate the experience as alright due to the generous room size, despite the conditions and disrepair inside and outside the hotel. Overall, I feel the cost was a bit much than what was offered and only justified by the room size itself.

2021 年 6 月に 2 泊滞在

Stephからの返信 (投稿日 : 2021 年 6 月 19 日)

Thank you for taking the time to leave us your feedback, your insight on your stay is very important to us. We are currently under renovations at our facility and are working hard to get this done in a timely manner. I would like to apologize that you were not informed about the food options here. We do have two restaurants on site, and grub hub and door dash do deliver to our facility. Please know that we have sent all of your concerns to the proper departments to be addressed and hope we will get the chance to better serve you in the future.

2/10 (非常に不満)

Jon

家族旅行

2021 年 6 月 6 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very outdated

Very outdated. Nothing works!

2021 年 6 月に 1 泊滞在

stephからの返信 (投稿日 : 2021 年 6 月 19 日)

Thank you for your rating. We are sorry to see that you didn't enjoy your stay with us. We are currently working hard at renovating the facility, and hope we will get the chance to better serve you in the future.

4/10 (不満)

宿泊されたお客様

2021 年 6 月 2 日

2021 年 5 月に 1 泊滞在

Stephからの返信 (投稿日 : 2021 年 6 月 19 日)

6/10 (普通)

Monica

2021 年 6 月 1 日

2021 年 5 月に 2 泊滞在

Guest Servicesからの返信 (投稿日 : 2021 年 6 月 3 日)

Thank you for taking the time to leave us your rating. Your insight on your stay is very important to us. We are happy to see that you enjoyed your stay with us. We do hope to serve you again in the future.

8/10 (良い)

宿泊されたお客様

家族旅行

2021 年 5 月 31 日

気になった点 : 清潔度、スタッフとサービス

Memories good, service awful

My daughter absolutely loved the water park which made the entire trip worth it. However the service was absolutely horrendous. We waited fifteen minutes at the front desk trying to check out before just leaving the cards and a note. Hotel cleanliness was passable at best. Overall, only worth it because of seeing my daughter so happy in the water.

2021 年 5 月に 1 泊滞在

Guest Servicesからの返信 (投稿日 : 2021 年 6 月 3 日)

Thank you for your feedback, your insight on your stay was every important to us. I am sorry to hear that you had to wait so long to get checked out. Please know I have sent your concerns to the proper departments to be addressed. We do hope we will get the chance to better serve you in the future.

2/10 (非常に不満)

宿泊されたお客様

グループ旅行

2021 年 5 月 30 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Awful in every way

2021 年 5 月に 1 泊滞在

Front Deskからの返信 (投稿日 : 2021 年 5 月 30 日)

Thank you for taking the time to leave us your feedback. We are sorry to hear your stay was not satisfactory

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行

2021 年 5 月 23 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

2021 年 5 月に 1 泊滞在

Stephanie Gからの返信 (投稿日 : 2021 年 5 月 25 日)

Thank you for taking the time to leave us your rating. We apologize that your stay was not 100% satisfactory. We do hope we will get the chance to better serve you in the future.

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