2/10 (非常に不満)
Carly
出張
2025 年 12 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed at this hotel because I started a new job. Check in time stated 2 pm. I arrived a little after 1 pm, usually I can check in early. When I went to check in the rude man at the counter states "check in time is around 3 pm". I showed my reservation showing 2pm, he then states "well, that is still an hour away". So, I drive around to wait until 2 pm. The same man was there and was somewhat nice at this time. the room was MEH, the walls were patched up, and, in the bathroom, the wall was bubbling where moisture got in. I had originally booked two nights, I received my work schedule, and booked an extra night, the day before my last night. I went to the front desk to inform an employee that I had booked an extra night, he said "yea, I see it". I also inform said employee, that I work nights and would not need housekeeping, as I would be sleeping. So, I get off of work and just fall asleep, when I hear LOUD banging on my door, I did not answer because I was trying to sleep, the banging continues. Then this woman proceeds to bang on the windows of the room yelling something I could not hear, so, I finally open the door, she then rudely states, pointing at her clipboard "you going to check out"? I explain to her that I had booked an extra night (the day before). There was NO apology for disturbing me, even though I informed them and to not to. I was very frustrated about the whole thing. I will NOT be staying here again. IF I could give ZERO stars I WOULD! RUDE, RUDE, RUDE!!!
Carly
2025 年 12 月に 1 泊滞在
