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"Clean room, nice staff"

"This hotel has great rates and is just across the street from the casino. The breakfast was good but the coffee left a lot to be desired. I’d recommend this hotel as a good alternative to the casino hotel rates. "

"We only spent one night there and enjoyed the casino. There was a mix up in the room assignment but after reaching out to the front desk staff we were moved. "

"Lovely views and super friendly staff, very convenient in the middle of Cherokee. "

"This was my second stay at this property, and unfortunately, my last. The first stay was, by far, much better. We stayed for two nights on this second trip. Pros: Good breakfast, River room views are beautiful, Property is conveniently located to various eateries and highways. Cons: Upon check-in, we found that the body wash dispenser in the shower was empty. I called the front desk to request a replenishment and was told that she would contact Housekeeping. However, after 45 minutes of not receiving it, I was on my way to the front desk and found a housekeeping employee and told him about the situation. He replaced it right away but told me that the front desk never contacted him. Our second negative involved the housekeeping staff not changing the towels left on the floor in the bathroom. We returned at approximately 4 pm after being out all day. I approached the front desk and asked if we needed to request that the room be cleaned, but was told no, and that it was automatically scheduled. I informed her about the towels not being changed out and she was surprised. She asked that I bring the dirty ones to the front desk and that she would happily change them out, which I did. I left the property thinking that the lack of detail and attention had diminished at the property and will consider other properties on my next visit."

"Beautiful house beautiful place to stay can’t wait to go back everything about house and property was beautiful "

"We absolutely loved this cabin. It was exactly what we needed to unwind and relax. And being able to have peace of mind and bring our fur babies was a huge bonus. We will definitely book again. "

"We always enjoy qualla cabins our stay was great and we enjoyed the hot tub even though the weather was freezing.staff is very helpful and the creek was great as always We will go back soon"

"Very clean and cozy place! Well stocked with basic essentials as well which is always great!"